Enable Exchange Server synchronization
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Enable Exchange Server synchronization - 3.Sep.2008 12:10:47 PM
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FrikkieD2
Posts: 2
Joined: 3.Sep.2008
Status: offline
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When trying to enable microsoft exchange server synchronization I get the following error: Failed to Connect to Microsoft Exchange Server" The Login account used have full access on the exchange server. Even tried the enterprise account but the results is the same.
It is a new installation and I can add that the archiving is working. Its just the sync I can't figure out. Any help will realy be appreciated.
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RE: Enable Exchange Server synchronization - 3.Sep.2008 1:57:00 PM
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josephd
Posts: 151
Joined: 3.Nov.2005
Status: offline
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Hi FrikkieD2,
in order to enable and configure 'user mailbox synchronisation' you need to create an account in AD and give it full access to the Exchange Store. You can follow the steps in the 'Installing Outlook Connector on Active Directory' or 'Installing Outlook Connector in a non-AD environment' Quick Start Guide. This is provided with the GFI MailArchiver installation or you can download it from http://www.gfi.com/mar/6/quickstarts/.
Thanks for choosing GFI MailArchiver.
Kind regards,
Joseph D'Emanuele
GFI Software Ltd.
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RE: Enable Exchange Server synchronization - 4.Sep.2008 1:29:32 AM
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FrikkieD2
Posts: 2
Joined: 3.Sep.2008
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Hi Josephd
Maybe a stupid question, but when using a domain admin or enterprise admin account (both have full access rights on the exchange) I get the error.
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RE: Enable Exchange Server synchronization - 4.Sep.2008 11:07:17 AM
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chickgreen
Posts: 54
Joined: 2.Dec.2004
From: Seattle
Status: offline
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I'm having the same issue. By any chance, are you running mail archive on a server other than your exchange server? I connect to a 'remote' exchange, and I suspect that this is the issue
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RE: Enable Exchange Server synchronization - 4.Sep.2008 1:02:04 PM
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Bartholomew
Posts: 2
Joined: 4.Sep.2008
Status: offline
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I had the same issue with it not accepting logins from a "remote" server. It seems to not work for the default admin accounts. I was able to create a new user and grant full access to the exchange server. Then the mailbox access test came back as a success. However I only see Inbox and Sent Items folders. This is a new install so I'm not sure why the other folders are not syncing.
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RE: Enable Exchange Server synchronization - 4.Sep.2008 1:14:10 PM
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chickgreen
Posts: 54
Joined: 2.Dec.2004
From: Seattle
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Did you need to give the new user any particular access to your exchange server? I just tried one and came back with the same error as before.
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RE: Enable Exchange Server synchronization - 4.Sep.2008 1:17:27 PM
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chickgreen
Posts: 54
Joined: 2.Dec.2004
From: Seattle
Status: offline
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K - I solved my problem: GFI's login is case sensitive for the username.
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RE: Enable Exchange Server synchronization - 4.Sep.2008 4:33:24 PM
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Bartholomew
Posts: 2
Joined: 4.Sep.2008
Status: offline
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After much frustration I re-read the help file and found:
2. The same user must be granted executable rights on the machine on which GFI MailArchiver is installed. This is required because the user mailbox synchronization agent accessing the mailboxes, runs on the same machine on which GFI MailArchiver is installed. I made the user I created earlier an admin on the Mail Archiver box and now everything is working.
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RE: Enable Exchange Server synchronization - 10.Sep.2008 10:42:58 AM
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spond
Posts: 31
Joined: 5.Sep.2008
Status: offline
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quote:
2. The same user must be granted executable rights on the machine on which GFI MailArchiver is installed. This is required because the user mailbox synchronization agent accessing the mailboxes, runs on the same machine on which GFI MailArchiver is installed.
I made the user I created earlier an admin on the Mail Archiver box and now everything is working.
I need to do this but on a DC (2003).. I can not figure it out.. Where is the local policy held.. or is it even possible?
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RE: Enable Exchange Server synchronization - 10.Sep.2008 10:45:15 AM
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ianb
Posts: 297
Status: offline
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as long as the user can physically log into the machine then the Exchange Synchronization will work
_____________________________
Ian Bugeja
GFI Software
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RE: Enable Exchange Server synchronization - 10.Sep.2008 11:05:46 AM
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spond
Posts: 31
Joined: 5.Sep.2008
Status: offline
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It's a DC.. my journal user is not an domain admin..
How do I do that.. where is the log on locally setting..
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RE: Enable Exchange Server synchronization - 10.Sep.2008 11:23:20 AM
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ianb
Posts: 297
Status: offline
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the journalling user is different from the User Mailbox Synchronization User
The journalling will connect to the journalling mailbox and download the emails (like it used to in MailArchiver5)
the User Mailbox Synchronization User will access each mailbox and this user needs to have execution rights on the Machine (the DC in your case). You enter such a user from the User Mailbox Synchronization Settings
_____________________________
Ian Bugeja
GFI Software
Blog-Twitter-YouTube-Facebook
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RE: Enable Exchange Server synchronization - 10.Sep.2008 12:08:38 PM
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spond
Posts: 31
Joined: 5.Sep.2008
Status: offline
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Well.. now I am really confused..
In the quick-start, you show "journal" as being the user created.. but then in the next step you show a different user being added to the sync.. but you don't specify the creation of that user.. you specify the creation of the journal user.
If more specific users need to be created.. and multiple users at that.. then that should be made allot more clear.. The "journal" user has been covered very well in the manuals.. as it is clearly stated that it is required.. and where to make changes.. the rest seems to be guess work as to how to get the users to have access or not or execution privileges etc..
You need to give more detail on these various users and what they are needed for.. how to create them, where to give them, and how to give them access rights.. including on machines that might be DC's
I am loving the product, because it does what I want at a very affordable price.. the setup starts very easily, but gets hard very quickly.
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RE: Enable Exchange Server synchronization - 