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RE: CNN Spam

 
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RE: CNN Spam - 18.Aug.2008 9:37:32 AM   
Ytsejamer1

 

Posts: 69
Joined: 7.Mar.2006
Status: offline
Interesting...i did some testing and my new keywords/phrases that have been added since upgrading work fine... Any changes I make to keywords take effect immediately and everything appears to work normally.

(in reply to rotorblade)
Post #: 31
RE: CNN Spam - 2.Sep.2008 2:14:05 PM   
wjhaase

 

Posts: 21
Joined: 11.Aug.2008
Status: offline
You can...
http://services.google.com/enterprise/google_msc_purchase?pid=filtering

(in reply to Ytsejamer1)
Post #: 32
RE: CNN Spam - 2.Sep.2008 8:21:57 PM   
RSP

 

Posts: 453
Joined: 31.Oct.2006
From: UK
Status: offline
quote:

ORIGINAL: John Letourneau

If you have your keyword checking module set to match whole words only "CNN Alerts" and "CNN Alerts:" are two different words.  In most situations this module is configured to block whole words only.



John, what's considered as delimiters for words?

(in reply to John Letourneau)
Post #: 33
RE: CNN Spam - 2.Sep.2008 8:35:59 PM   
RSP

 

Posts: 453
Joined: 31.Oct.2006
From: UK
Status: offline
wjhaase, it looks like you're not happy, seeing as you've posted the same link to a "competitor" several times. Did you ever contact support regarding your issues or did you only rely on the forum contributions before making your decision to move away from GFI?

(in reply to wjhaase)
Post #: 34
RE: CNN Spam - 2.Sep.2008 8:51:36 PM   
wjhaase

 

Posts: 21
Joined: 11.Aug.2008
Status: offline
You are correct: I am unhappy with GFI's ME software.  I wanted to share my resolution with the threads of each of my outstanding issues: NDRs, licensing of internal emails, and increased uncaught spam.  Why is there are forum if legitimate questions go unanswered?  I shared the link, because it it not easy to find.  I wish someone had sent it to me earlier.

I did contact GFI support, and they requested that I purchase a support license before addressing my problem.  Based on GFI's licensing, this may be a perfectly legitimate request, but I disagree with charging customers when software breaks.  I guess I think you should charge what the market will bare.  $3/user/year for gmail-grade filtering made my decision easy.

(in reply to RSP)
Post #: 35
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