RE: CNN Spam
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RE: CNN Spam - 13.Aug.2008 9:52:41 AM
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rotorblade
Posts: 18
Joined: 7.May2008
Status: offline
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Mr. Letourneau,
The issue here is that these e-mails are bypassing certain filters. Yes, the e-mails are eventually being filtered and tagged but the Keywords and sender black list filter does not work. I replied on another post referencing this same issue and as I mentioned in that post to you, my Keywords filter is above my white list so my question is why? I have opened a case on this but it seems that no one at GFI is taking this very seriously. It’s becoming a big problem.
Dave
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RE: CNN Spam - 13.Aug.2008 9:57:38 AM
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John Letourneau
Posts: 1124
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline
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Dave,
In regards to the case you have open with GFI, do you happen to know the case number? I'd like to take a look at this case and any samples/logs you have sent along.
_____________________________
Regards,
John Letourneau - Senior Technical Support Representative
GFI Software - www.gfi.com
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RE: CNN Spam - 13.Aug.2008 10:00:49 AM
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rotorblade
Posts: 18
Joined: 7.May2008
Status: offline
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Sure, any help you can provide is greatly appreciated!
Case# CAS-83135-4J4M GFI:00904118
Thanks,
Dave
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RE: CNN Spam - 13.Aug.2008 10:23:04 AM
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John Letourneau
Posts: 1124
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline
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Dave,
I'm looking at your logs now but wanted to ask a quick question. In your keyword whitelist do you have "CNN Alerts" or "CNN Alerts:" listed? Please make sure it is listed as "CNN Alerts:"
_____________________________
Regards,
John Letourneau - Senior Technical Support Representative
GFI Software - www.gfi.com
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RE: CNN Spam - 13.Aug.2008 11:30:20 AM
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Ytsejamer1
Posts: 69
Joined: 7.Mar.2006
Status: offline
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quote:
ORIGINAL: John Letourneau
I'm looking at your logs now but wanted to ask a quick question. In your keyword whitelist do you have "CNN Alerts" or "CNN Alerts:" listed? Please make sure it is listed as "CNN Alerts:"
Yup...that's how I did it...i did a couple different variations of CNN Alerts: My keyword filter had been nabbing all of them until I decided to let Mail Security deal with it and delete them when they come in.
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RE: CNN Spam - 13.Aug.2008 12:18:24 PM
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Papabrad
Posts: 26
Joined: 3.Apr.2005
Status: offline
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Many of you have probably noticed that these CNN emails have shifted to MSNBC Breaking News spam.
Looks like the BOTnet controller has changed things up.
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RE: CNN Spam - 13.Aug.2008 1:10:52 PM
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jmjstevens
Posts: 21
Joined: 9.Feb.2005
From: Northern Virginia, USA
Status: offline
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quote:
ORIGINAL: Papabrad
Many of you have probably noticed that these CNN emails have shifted to MSNBC Breaking News spam.
Looks like the BOTnet controller has changed things up.
Seeing them from BBC as well
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RE: CNN Spam - 13.Aug.2008 1:55:36 PM
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rotorblade
Posts: 18
Joined: 7.May2008
Status: offline
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John,
No and it's not even enabled.
Dave
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RE: CNN Spam - 13.Aug.2008 2:01:53 PM
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rotorblade
Posts: 18
Joined: 7.May2008
Status: offline
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John,
BTW, in the Antispam8 log, the e-mails show being inspected and clean.
Dave
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RE: CNN Spam - 13.Aug.2008 11:27:20 PM
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Thudd
Posts: 3
Joined: 22.Feb.2007
Status: offline
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quote:
In your keyword whitelist do you have "CNN Alerts" or "CNN Alerts:" listed? Please make sure it is listed as "CNN Alerts:"
Call me stupid but why would that make a difference? Surely it would/should flag them with either combination of keywords?
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RE: CNN Spam - 14.Aug.2008 8:14:10 AM
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John Letourneau
Posts: 1124
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline
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Thudd,
If you have your keyword checking module set to match whole words only "CNN Alerts" and "CNN Alerts:" are two different words. In most situations this module is configured to block whole words only.
Dave,
When you are saying "No and it's not even enabled." are you referring to having "CNN Alerts:" in your keyword checking module and this module not being enabled? If so that would explain why it is not blocking these messages. If not, let me know please.
_____________________________
Regards,
John Letourneau - Senior Technical Support Representative
GFI Software - www.gfi.com
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RE: CNN Spam - 14.Aug.2008 8:47:04 AM
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rotorblade
Posts: 18
Joined: 7.May2008
Status: offline
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quote:
Dave,
When you are saying "No and it's not even enabled." are you referring to having "CNN Alerts:" in your keyword checking module and this module not being enabled? If so that would explain why it is not blocking these messages. If not, let me know please.
To clarify, My Keywords module is enabled and “CNN Alerts:” is listed in the text body and subject scanning sections. Keywords is also capturing with other e-mails, just not the problematic ones, CNN, MSNBC, Internet Explorer 7….. You asked if I had anything listed in the keywords white list in reference to “CNN Alerts:”. The answer is no and my keywords white list is not enabled.
Hopefully, that clarifies it.
Thanks,
Dave
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RE: CNN Spam - 14.Aug.2008 9:20:02 AM
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rotorblade
Posts: 18
Joined: 7.May2008
Status: offline
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John,
I don’t know if this is anything but I’m seeing a few of the problematic e-mails being captured by keywords based on subject line text after the “:” in the subject line. Would punctuation have anything to do with it? Will not capture using the keywords with CNN…. and such alike in the subject line or text body.
Dave
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RE: CNN Spam - 14.Aug.2008 9:25:00 AM
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rotorblade
Posts: 18
Joined: 7.May2008
Status: offline
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BTW, just in case you ask, I did try trunning off "Match whole words only". Did not help.
Dave
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RE: CNN Spam - 