RE: Could GFi suggest some HTML disclaimers that actually work?
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RE: Could GFi suggest some HTML disclaimers that actual... - 30.Jul.2008 11:58:35 AM
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neilrobb
Posts: 19
Joined: 7.Nov.2007
Status: offline
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John / Anyone at Gfi,
Before I call Gfi tech support is there any further thoughts on this on the basis that this is happening with 2 of your customers and perhaps more now?
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RE: Could GFi suggest some HTML disclaimers that actual... - 30.Jul.2008 2:47:15 PM
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John Letourneau
Posts: 1124
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline
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Neil,
Where we currently stand with this is that the development team has passed the information down to us that this is to be expected and that there is nothing we can physically do at the time to change this action. What I can do for you, or you can do for yourself at http://forums.gfi.com/GFI_MailEssentials_%26_Feature_Requests/m_900760762/tm.htm, is submit a feature request for better detection in the HTML disclaimer module.
_____________________________
Regards,
John Letourneau - Senior Technical Support Representative
GFI Software - www.gfi.com
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RE: Could GFi suggest some HTML disclaimers that actual... - 30.Jul.2008 2:53:38 PM
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neilrobb
Posts: 19
Joined: 7.Nov.2007
Status: offline
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Hi John,
I would appreciate if you could submit this feature request on the basis that it may have more impact.
On this subject, do you think it's wise to simply create a single image of the signature text instead of using HTML. I mean, create a JPEG file, a snapshot if you like of the text into an image file and then just attach a single line of code to insert the image. This way the disclaimer is really just an image and perhaps would be picked up. I see Microsoft do this here in the UK.
Neil
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RE: Could GFi suggest some HTML disclaimers that actual... - 5.Aug.2008 12:35:18 PM
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neilrobb
Posts: 19
Joined: 7.Nov.2007
Status: offline
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Is there anyone else out there that uses HTML disclaimers that don't duplicate in emails?
We're desperate to find a solution to this problem.
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RE: Could GFi suggest some HTML disclaimers that actual... - 24.Sep.2008 2:27:28 PM
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DataPer
Posts: 3
Joined: 9.Sep.2008
Status: offline
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I've been getting the same thing that's described in this thread. We just implemented our disclaimers a couple of days ago, and we're getting multiple disclaimers on long threads.
On question...
quote:
ORIGINAL: RSP
A thought that I've not tried, just use plain text in the disclaimer instead of html?
Does this actually work? How does one get a plain text disclaimer inserted into an HTML message? If I go into the disclaimer setup and leave the HTML section blank, e-mails go out without a disclaimer rather than defaulting to the text only section. If I recreate the disclaimer without any fancy html code, it's still duplicating.
Any thoughts?
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RE: Could GFi suggest some HTML disclaimers that actual... - 7.Oct.2008 3:42:34 PM
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RSP
Posts: 453
Joined: 31.Oct.2006
From: UK
Status: offline
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Some interesting text in debug logs, but perhaps it doesn't mean what it suggests:
2008-10-07,12:07:23,671,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","this[0x1D6FF670],CMTAMMessage::PM,detect...ok"
2008-10-07,12:07:23,671,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","this[0x1D6FF670],CMTAMMessage::PM,disclaimer_pos[2]"
2008-10-07,12:07:23,671,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","this[0x1D6FF670],CMTAMMessage::PM,hideHeaders..."
2008-10-07,12:07:23,687,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","this[0x1D6FF670],CMTAMMessage::PM,hideHeaders...ok"
2008-10-07,12:07:23,687,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","this[0x1D6FF670],CMTAMMessage::parse_disclaimer,s_disclaimer.size[737]"
2008-10-07,12:07:23,687,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","this[0x1D6FF670],CMTAMMessage::parse_disclaimer finished."
2008-10-07,12:07:23,687,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","this[0x1D6FF670],detectDisclaimer..."
2008-10-07,12:07:23,687,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","inside detectDisclaimer..."
2008-10-07,12:07:23,687,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","Entering loop."
2008-10-07,12:07:23,687,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","Out of loop."
2008-10-07,12:07:23,687,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","this[0x1D6FF670],Message already stamped."
2008-10-07,12:07:23,687,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","this[0x1D6FF670],CMTAMMessage::parse_disclaimer,s_disclaimer.size[1809]"
2008-10-07,12:07:23,687,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","this[0x1D6FF670],CMTAMMessage::parse_disclaimer finished."
2008-10-07,12:07:23,687,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","this[0x1D6FF670],CMTAMMessage::PutHtmlD,Putting HTML body"
2008-10-07,12:07:23,687,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","this[0x1D6FF670],CMTAMMessage::PM,Flush stream 1..."
2008-10-07,12:07:23,687,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","this[0x1D6FF670],CMTAMMessage::PM,unhideHeaders..."
2008-10-07,12:07:23,703,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","this[0x1D6FF670],CMTAMMessage::PM,unhideHeaders...ok"
2008-10-07,12:07:23,703,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","this[0x1D6FF670],CMTAMMessage::PM,Flush stream 2..."
2008-10-07,12:07:23,703,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","this[0x1D6FF670],CMTAMMessage::PM,Setting MTI_MODIFY flag for MTA."
2008-10-07,12:07:23,703,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","this[0x1D6FF670],CMTAMMessage::PM,return[S_OK]"
2008-10-07,12:07:23,703,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","::MTAM_UM"
2008-10-07,12:07:23,703,1,"#00001c3c","#000030c4","info ","ME_Disclaimer","::MTAM_UM,Casting MID[493876848] into CMTAMMessage*"
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