Trouble with SMS send by in-built GSM server... (Full Version)

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panorik -> Trouble with SMS send by in-built GSM server... (15.Jul.2008 4:39:39 AM)

I have gsm modem Enfore with com port... I can send sms with hyper-terminal wutk your KB.. And when I try to send alert bi gfi there is an error in DebugLogs:
2008-07-15,12:19:56,464,2,"#00000504","#00000738","warning","gficomms","xmlparser_c::findinititem _ no items found."
2008-07-15,12:19:56,464,2,"#00000504","#00000738","warning","gficomms","xmlparser_c::findinititem _ no items found."
2008-07-15,12:19:56,464,2,"#00000504","#00000738","warning","gficomms","xmlparser_c::findinititem _ no items found."
2008-07-15,12:19:56,464,2,"#00000504","#00000738","warning","gficomms","xmlparser_c::findinititem _ no items found."
2008-07-15,12:19:56,464,3,"#00000504","#00000738","info   ","gficomms","simple_gsm_c::init _ COM port: 1 , SMSC: '+79112009993' , INIT: '' ."
2008-07-15,12:19:56,464,3,"#00000504","#00000738","info   ","gficomms","simple_gsm_c::send_sms_text(+79112504586, 07/15/2008 12:19:41 Check:192.168.3.3 - ICMP Ping can ping(192.168.3.3) Status:'Failed' Reason:Target machine cannot be reached)"
2008-07-15,12:20:10,133,1,"#00000504","#00000738","error  ","gficomms","simple_gsm_c::send_sms_text _ gsmdrvInit() failed."
2008-07-15,12:20:10,133,1,"#00000504","#00000738","error  ","gficomms","gficomms_c::send_sms_text _ psdkbase->send_sms_text('+79112504586', '07/15/2008 12:19:41 Check:192.168.3.3 - ICMP Ping can ping(192.168.3.3) Status:'Failed' Reason:Target machine cannot be reached') failed."
2008-07-15,12:20:13,139,4,"#00000504","#00000738","section","gficomms","gficomms_c::send_sms_text"
2008-07-15,12:20:13,139,3,"#00000504","#00000738","info   ","gficomms","simple_gsm_c::simple_gsm_c()"
2008-07-15,12:20:13,139,3,"#00000504","#00000738","info   ","gficomms","simple_gsm_c::init(035f19b8)"



DrewE -> RE: Trouble with SMS send by in-built GSM server... (15.Jul.2008 1:58:20 PM)

Are you noticing any errors in the DebugLogs\modem.log file?



panorik -> RE: Trouble with SMS send by in-built GSM server... (6.Aug.2008 4:51:03 AM)

There is no modem.log... 



panorik -> RE: Trouble with SMS send by in-built GSM server... (6.Aug.2008 4:56:14 AM)

I used portmon to see what gfi doing on COM1.. GFI connect successfully and send command that disabled all echo messages.. How can i see what gfi doing after sending this message...  



DrewE -> RE: Trouble with SMS send by in-built GSM server... (6.Aug.2008 9:07:48 AM)

The information you are looking for may be contained in debug logs that begin with GSM.



panorik -> RE: Trouble with SMS send by in-built GSM server... (7.Aug.2008 8:31:12 AM)

All files at C:\Program Files\GFI Network Server Monitor 7\DebugLogs directory

gficomms.gfi_log.bak
gficomms.gfi_log.txt
gficomms.gfi_log.txt.171c.1948.tmp
gficomms.gfi_log.txt.1b8c.71c.tmp
gficomms.gfi_log.txt.4f4.528.tmp
gficomms.gfi_log.txt.504.528.tmp
gficomms.gfi_log.txt.508.52c.tmp
gficomms.gfi_log.txt.b90.b7c.tmp
http.log
Log.csv
LogDb.csv
Loginstallhelp.csv
Lognsmmon.csv
Lognsmreprt.csv
Lognsmui.csv
LogNSMwebsrv.csv
Lognsm_attendant.csv
Lognsm_engine.csv
LogSnmpLib.csv
ltvsatt.txt



DrewE -> RE: Trouble with SMS send by in-built GSM server... (8.Aug.2008 9:07:47 AM)

Is debug mode enabled?


1.  Set registry key hklm\software\gfi\nsm7\config\debug to 1
2.  Set registry key hklm\software\gfi\nsm7\config\debuglevel to 7
3.  Restart the GFI Network Server Monitor services.



panorik -> RE: Trouble with SMS send by in-built GSM server... (11.Aug.2008 7:22:02 AM)

I had these messages at gsm_fax_COM1.gfi_log.txt/ They repeat every 10 seconds:

8-11,15:15:47,714,3,"#00000604","#00000388","info   ","gsm_fax_COM1","log started - advcom_c v12.2.120 (+GSM) : device: 'COM1'"
2008-08-11,15:15:47,714,3,"#00000604","#00000388","info   ","gsm_fax_COM1","Trying to read advanced option string from registry subkey: 'SOFTWARE\GFI\NSM7\config'"
2008-08-11,15:15:50,839,3,"#00000604","#00000388","info   ","gsm_fax_COM1","-> 'ATZ'"
2008-08-11,15:15:54,339,3,"#00000604","#00000388","info   ","gsm_fax_COM1","-> 'ATZ'"
2008-08-11,15:15:57,839,3,"#00000604","#00000388","info   ","gsm_fax_COM1","-> 'ATZ'"

I don't really understand what is the actual error?



DrewE -> RE: Trouble with SMS send by in-built GSM server... (11.Aug.2008 8:59:40 AM)

It appears we will need to examine all of your logs in more detail.  Would you mind opening a support ticket at http://support.gfi.com



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