GFI MailArchiver: Backend database error [SOLVED] (Full Version)

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Deriuz -> GFI MailArchiver: Backend database error [SOLVED] (1.Jul.2008 7:33:44 AM)

I received this kind of error sent in the administrators email. Please help me. Thanks

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GFI MailArchiver failed to transfer the archived emails into the backend database.

The following error message was reported:
The transaction has aborted.

Regards,
GFI MailArchiver

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Event viewer below:

Event Type:    Warning
Event Source:    MAR5Core
Event Category:    None
Event ID:    6310
Date:        7/1/2008
Time:        7:09:35 PM
User:        N/A
Computer:    FESERVER
Description:
Plugin LogScheduler reports exception.

Logging: Submit failed.
     
Additional info: The transaction has aborted.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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I have Symantec Endpoint installed in the server but exclude the installation folder of GFI. Still problem persist. Please help.

Thanks
Deriuz




John Letourneau -> RE: GFI MailArchiver: Backend database error (1.Jul.2008 9:14:24 AM)

Deriuz,

Can you verify that the Distributed Transaction Coordinator service running?




Deriuz -> RE: GFI MailArchiver: Backend database error (1.Jul.2008 8:19:00 PM)

quote:

ORIGINAL: John Letourneau

Deriuz,

Can you verify that the Distributed Transaction Coordinator service running?


John,

You're the man! Thanks a lot!




John Letourneau -> RE: GFI MailArchiver: Backend database error (2.Jul.2008 11:36:31 AM)

Deriuz,

No problem.  Thanks for letting us know this resolved your issue.




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