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marballs -> GFI PST-Exchange Email Export Tool - wrong credentials to access mailboxes (26.Jun.2008 9:34:44 PM)
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Hi,
Having recenlty installed GFI Mail Archiver, when trying to import exisitng emails from exchange server (emails prior to jounraling enabled), using the GFI PST-Exchange Email Export Tool (GPEEET), on adding a mailbox I get the following error:
***Error message I get when trying to add one mailbox***
You selected 1 mailboxes.
0 mailboxes were added to the mailbox list.
Total mailboxes in list is now 0.
1 mailboxes could not be accessed with the credentials specified.
TestU - [Test User(RL email)] - [TestU@companyexample.co.uk] - [MAIL01]
**********************************
In the end I followed the instructions exactly as in:
http://kbase.gfi.com/showarticle.asp?id=KBID003038
(Actually I think there is a mistake in those instructions. At point 9 in the first solution set it says repeat steps 4 and 5 when I think it should say repeat steps 7 and 8 - Either way I tried both methods with no luck)
I also looked further scouring the forums and did find what I thought would be the answer here:
http://forums.gfi.com/m_900764014/mpage_1/key_mailboxes%2caccesse/tm.htm#900764014
Which basically says disable forms authentication but alas trying this yielded the same result.
Whatever I do I cannot get rid of this message and it's driving me nuts.
We have installed GFI onto the blackberry server and even tried using the besadmin account (which should have full access to the exchange accounts) but still exactly the same message. In the network three servers in total File / applciaiton, Exchange (not much space left) and blackberry (under utilised so chosen for GFI install)
Please help what I can try next. For now I’m putting everything back as it was but I hope to have solved it for my client by Monday. I REALLY appreciate any suggestions.
Thanks for any input.
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