Quarantine notifications sent, but nothing in quarantine

	Forums Register Login My Profile Inbox Address Book My Subscription My Forums Member List Search FAQ Ticket List Log Out

Quarantine notifications sent, but nothing in quarantine

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [Web & Mail Security] >> GFI MailSecurity >> Quarantine notifications sent, but nothing in quarantine

Page: [1]

Message

<< Older Topic Newer Topic >>

Quarantine notifications sent, but nothing in quarantine - 19.Jun.2008 10:27:25 AM

ianh

Posts: 1
Joined: 19.Jun.2008
Status: offline

Hi,

Using MailSecurity V10.0 Build 20071129.

Users are being notified of quarantined items, but there aren't any items within "Today", "Yesterday" or "This Week" folders, but there are a total of 890 in "All Items". In fact we haven't any for the last 5 days.

Reading through the forums, I've checked that content is passing through the Realtime Monitor, Quarfilters.mdb does exist and has a modified date of 19/06/2008 11:36, quarmdat.mdb does exist and has a modified date of 19/06/2008 14:56 (time now is 15:22)

Any guidance would be greatly appreciated

Many thanks,

Ian

Post #: 1

RE: Quarantine notifications sent, but nothing in quara... - 23.Jun.2008 11:31:21 AM

John Letourneau

Posts: 1659
Joined: 28.Apr.2008
Status: offline

Ian,

If you look at the all items do you see any items at all?

_____________________________

Regards,
John Letourneau - Technical Support Team Lead
GFI Software - www.gfi.com

(in reply to ianh)

Post #: 2