Disclaimer and Language Problem (Full Version)

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maroon.ibrahim -> Disclaimer and Language Problem (4.Jun.2008 8:17:04 AM)

Sirs,

i'm facing a problem with GFI ME is that I created an html file including 4 paragraphs with multiple languages. only the arabic language is not recognized...i'm seeing ??????????????????????????????????? instead of the real paragraph.

please advise....

Yours sincerely,



John Letourneau -> RE: Disclaimer and Language Problem (4.Jun.2008 10:04:50 AM)

maroon.ibrahim,

Is this a disclaimer that you are trying to configure or just a normal message you are trying to have pass through GFI MailEssentials?



maroon.ibrahim -> RE: Disclaimer and Language Problem (4.Jun.2008 10:10:04 AM)

of course it's a disclaimer but with 4 languages (English, French, Spanish & Arabic).
I tried both Text and HTML Template, but with no luck!
knowing that Arabic Encoding on the SBS is installed and I can read/write Arabic.

Thank you for your cooperation in this matter

Yours Sincerely,
Maroon IBRAHIM



maroon.ibrahim -> RE: Disclaimer and Language Problem (5.Jun.2008 6:11:06 AM)

any solution,luck or advise regarding my problem?



John Letourneau -> RE: Disclaimer and Language Problem (9.Jun.2008 10:24:27 AM)

Maroon,

Please submit a support request for this at http://crm.gfi.com/Customizations/SupportIssue/support.aspx?lcode=en as we will need to take a look at logs and the original message to resolve this matter.



maroon.ibrahim -> RE: Disclaimer and Language Problem (10.Jun.2008 6:17:59 AM)

Sir,

I'm still in the evaluation period and I didn't take the decision for purchasing it till I know if this option could be arabic enabled.

I don't have a customer ID and my License Key is demo, what shall I do?

Thank you for your cooperation in this matter

Yours Sincerely,



John Letourneau -> RE: Disclaimer and Language Problem (10.Jun.2008 11:34:16 AM)

Maroon,

Go ahead and submit a ticket so our support deptartment can take a further look at your issue.  As evaluation goes you are elegible for support.  For your customer ID please enter EVAL and for the license key you can do the same.



maroon.ibrahim -> RE: Disclaimer and Language Problem (17.Jun.2008 4:00:18 AM)

OK I did submit.

Hope they can help and find me a way to start using this software.

thank you again for your support.

Regards,



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