GFIM reports... (Full Version)

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nhbill -> GFIM reports... (29.May2008 1:30:01 PM)

I've notice that generating reports no longer works with GFIM is there a switch that I need to turn on? I have the latest version installed. I have tested the current configuration via GFIM and it works it pass the test.



nhbill -> RE: GFIM reports... (30.May2008 1:25:35 PM)

anyone?



nhbill -> RE: GFIM reports... (2.Jun.2008 11:28:30 AM)

Can I get some help? I want to be able to see if GFIME is doing its job and without the reporting working it's hard to take proactive measure. I'm sure it's not exciting to have users swing by and complain.

Thanks



John Letourneau -> RE: GFIM reports... (2.Jun.2008 1:52:26 PM)

nhbill,

What error do you get when you attempt to run the report?  What type of report are you running?



nhbill -> RE: GFIM reports... (2.Jun.2008 2:01:12 PM)

quote:

ORIGINAL: John Letourneau

nhbill,

What error do you get when you attempt to run the report?  What type of report are you running?


It seems like GFIME is not logging anything so when I run a report for past 7 days it is blank. I ran the daily spam reports with no date range and it queries up everything from 1/2008 to 5/2008. It stop logging on 3/2008 to 5/2008 and the only thing I see is GFIME Total Processed and on 5/26/2008 the logging completely stop.


thanks



nhbill -> RE: GFIM reports... (4.Jun.2008 10:45:18 AM)

any updates?



nhbill -> RE: GFIM reports... (10.Jun.2008 1:52:08 PM)

bump



John Letourneau -> RE: GFIM reports... (10.Jun.2008 2:35:16 PM)

Please submit a support request for this at http://crm.gfi.com/Customizations/SupportIssue/support.aspx?lcode=en as we will need to take a look at logs and the original message to resolve this matter.



investors -> RE: GFIM reports... (12.Jun.2008 12:08:50 PM)

Same problem here.  New build and reports only shows a tiny amount of incoming mail as processed.



nhbill -> RE: GFIM reports... (16.Jun.2008 11:52:33 AM)

quote:

ORIGINAL: investors

Same problem here.  New build and reports only shows a tiny amount of incoming mail as processed.


Still working with support. Nothing yet.



nhbill -> RE: GFIM reports... (17.Jun.2008 6:31:52 PM)

looks like problem has been solved.

dlecache1 and 2 was too big...GFI sent me to smaller dlecache file now report is working.



John Letourneau -> RE: GFIM reports... (23.Jun.2008 11:15:05 AM)

nhbill,

Thanks for letting us know what resolved this problem for you.



nhbill -> RE: GFIM reports... (23.Jun.2008 2:58:36 PM)

reporting stopped again



John Letourneau -> RE: GFIM reports... (23.Jun.2008 10:06:53 PM)

nhbill,

How large are your dlecache1 and dlecache2 files now?



nhbill -> RE: GFIM reports... (24.Jun.2008 10:06:21 AM)

quote:

ORIGINAL: John Letourneau

nhbill,

How large are your dlecache1 and dlecache2 files now?



both are under 5MB



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