Archiver 5 SQL issues (Full Version)

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ccastoro -> Archiver 5 SQL issues (21.Apr.2008 1:46:18 PM)

If i browse converstations i see the following error over and over..
quote:

GFI MailArchiver failed to transfer archived emails from its cache to a backend database.

The following error message was reported:
Additional info: An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections. (provider: TCP Provider, error: 0 - No connection could be made because the target machine actively refused it.)

Regards,
GFI MailArchiver

 
I have of course checked the database for remote connections and they are allowed..
 
anyone have any ideas?
 
thanks



unsichtbar -> RE: Archiver 5 SQL issues (21.Apr.2008 2:04:09 PM)

firewall? AV? Is SQL loaded on the MailArchiver machine?



ccastoro -> RE: Archiver 5 SQL issues (21.Apr.2008 2:08:46 PM)

Hardware firewall (cisco Pix)
AV = Trend Micro Client Server Messaging Security ( client loaded on this machine).

SQL srv 2005 Located on GFI machine




JanZoet -> RE: Archiver 5 SQL issues (22.Apr.2008 7:38:51 AM)

Hello ccastoro,

May I ask you to have a look at http://kbase.gfi.com/showarticle.asp?id=KBID002920?

Kind regards,



ccastoro -> RE: Archiver 5 SQL issues (22.Apr.2008 9:10:55 AM)

JanZoet, thanks but already checked that, tcpip protocol in sql is enabled.



JanZoet -> RE: Archiver 5 SQL issues (23.Apr.2008 4:25:53 AM)

Hello ccastoro,

Do you see any MailArchiver (warning or error) events logged in your Application Event log?

The notification might also be thrown when your SQL settings or Anti Virus settings are not correct.
Can you check?

http://kbase.gfi.com/showarticle.asp?id=KBID002944
http://support.gfi.com/manuals/en/mar5/mar5manual.1.12.html
http://kbase.gfi.com/showarticle.asp?id=KBID003311

Are there any items that remain in the MailArchiver\Core\Queue folder?

Kind regards,



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