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RE: Flood of "System Administrator" Undeliverable SPAM, please help

 
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RE: Flood of "System Administrator" Undeliver... - 9.Apr.2008 3:06:08 PM   
SMHCO

 

Posts: 19
Joined: 24.Mar.2008
Status: offline
When I add ips.backscatterer.org to DNS Blacklists it fails the DNS test.

(in reply to gilman1)
Post #: 76
RE: Flood of "System Administrator" Undeliver... - 10.Apr.2008 1:45:55 AM   
OBV

 

Posts: 5
Joined: 12.Oct.2007
From: Vreden - Germany
Status: offline
I changed the registry value and added the new DNS-Blacklist.
The DNS-Test was succesfull. I will watch if this solution will help.

(in reply to SMHCO)
Post #: 77
RE: Flood of "System Administrator" Undeliver... - 10.Apr.2008 6:31:43 AM   
markrees

 

Posts: 27
Joined: 9.Feb.2005
Status: offline
this is affecting us now.  one of our users (just one user so far) is receiving say 10 of these every minute.

what's not helping is the fact that the e-mails are going to his blackberry as well!!!!

i've just stuck an outlook rule in place for now.

how come GFI haven't got a fix out yet????

< Message edited by markrees -- 10.Apr.2008 6:35:14 AM >

(in reply to pmcneill)
Post #: 78
RE: Flood of "System Administrator" Undeliver... - 10.Apr.2008 7:06:02 AM   
LukeQuake

 

Posts: 20
Joined: 18.Mar.2008
Status: offline
quote:

ORIGINAL: markrees

this is affecting us now.  one of our users (just one user so far) is receiving say 10 of these every minute.

what's not helping is the fact that the e-mails are going to his blackberry as well!!!!

i've just stuck an outlook rule in place for now.

how come GFI haven't got a fix out yet????


Have you tried implementing the temp fixes detailed here: http://kbase.gfi.com/showarticle.asp?id=KBID003322 ????

(in reply to markrees)
Post #: 79
RE: Flood of "System Administrator" Undeliver... - 10.Apr.2008 9:39:40 AM   
pmcneill

 

Posts: 135
Joined: 18.May2005
Status: offline
quote:

ORIGINAL: JanZoet

Hello,

I would like to provide you with an update.

We are still very busy looking into this as per Alexc's post.
Engineering is working on a major change of the MailEssentials Scanning Engine.

We have updated http://kbase.gfi.com/showarticle.asp?id=KBID003322 with a backscatter Blacklist and hopefully you will benefit from using this list.

As soon as I receive another update I will inform you about this via this thread.

Kind regards,


Hi Jan,

Thank you for the update.  I know nobody likes to guess on timelines for things like this, but can you give us an idea if we're talking days, weeks, or months here?  Whether or not we enable the "not enthusiastically recommended" solution you link to will depend on how long we're going to suffer from the problem.  Not a huge fan of temporary workarounds, and would wait on it if I thought we'd have a solution soon, but the problem is getting worse on our end, so if it's going to be weeks until a permanent solution is available, we may look at it as the lesser of two evils.

Thanks.

(in reply to JanZoet)
Post #: 80
RE: Flood of "System Administrator" Undeliver... - 10.Apr.2008 11:09:06 AM   
OBV

 

Posts: 5
Joined: 12.Oct.2007
From: Vreden - Germany
Status: offline
It seems to work! All of the NDR-Spam was filtered by the new DNS-Blacklist.
Unfortunately i found 5 false-positives by this new list.
I added these E-Mails to the ME-Whitelist.

(in reply to OBV)
Post #: 81
RE: Flood of "System Administrator" Undeliver... - 10.Apr.2008 11:40:22 AM   
lakintire1

 

Posts: 21
Joined: 21.Jul.2004
Status: offline
How do I add ips.backscatterer.org to dns blacklist in ME10?  Thanks.

(in reply to SMHCO)
Post #: 82
RE: Flood of "System Administrator" Undeliver... - 14.Apr.2008 4:44:47 AM   
LukeQuake

 

Posts: 20
Joined: 18.Mar.2008
Status: offline
Can we expect a fix this week?

We were again hit over the weekend.... :(

(in reply to lakintire1)
Post #: 83
RE: Flood of "System Administrator" Undeliver... - 14.Apr.2008 12:22:24 PM   
alexc

 

Posts: 50
Joined: 23.Jul.2003
Status: offline
 
Hi all,

I just wanted to post a small update on this one.

We are currently working on a patch which will enable the following features in GFI MailEssentials to filter the contents of the emails frequently embedded in NDRs:

- Bayesian Filter
- DNSRBL
- SURBL
- Keyword Checking

We have gone for these features because we believe this set will be the most helpful in these circumstances (and are opting for not going for the whole feature set, at least not at one go, so as to be able to deliver something to you folks ASAP).

This patch is currently undergoing QA, and unless we come across any show stoppers we should be able to deliver it beginning of next week of the 21 April.

Following that, we would ask you to help us determine on the field the ultimate effectiveness of these updates, and will then take it off from there -- should it prove to be effective (we believe it should), we will then follow up with work on including these updates in a service release build of the product.

Also in the works is an update so as to check NDRs against the auto-whitelist (also as suggested on this thread) which we would probably deliver in the eventual service release build. It involves UI changes and makes for a much heftier patch, which is why we opted to ship this in the service release build.

I would like to thank you all again for your feedback and cooperation on this matter.

_____________________________

Alex Cachia
GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software

(in reply to LukeQuake)
Post #: 84
RE: Flood of "System Administrator" Undeliver... - 14.Apr.2008 12:47:31 PM   
pmcneill

 

Posts: 135
Joined: 18.May2005
Status: offline
Excellent news.  I just finished with a user who was standing at the Helpdesk counter with a Blackberry vibrating away receiving these things (over 280 of them in the last hour or so).  Configured an Outlook rule to delete the vast majority of them.  Fun stuff.

Thanks for your attention to the issue folks at GFI.  Looking forward to putting this patch in place.

(in reply to alexc)
Post #: 85
RE: Flood of "System Administrator" Undeliver... - 14.Apr.2008 1:06:59 PM   
cobi

 

Posts: 20
Joined: 9.Aug.2007
Status: offline
Great information in this thread!

I enabled, recipient filtering & tarpitting this weekend, also did the registry hack to scan NDR's.  ME was catching about 28,000 directory harvesting emails per day, and it is now zero.  If nothing else it takes a bunch of traffic off my server.  Also I never realized what a problem backscatter was and that I could have been contributing to it.  I checked to see if our IP was blacklisted by backscatter.org and it wasn't but it had been last summer.  Interesting.

One question, do I need to turn off the Directory harvesting filters in ME since I enabled the tarpitting and recipient filtering?  Is there any reason to leave it on?

(in reply to pmcneill)
Post #: 86
RE: Flood of "System Administrator" Undeliver... - 14.Apr.2008 1:12:14 PM   
pmcneill

 

Posts: 135
Joined: 18.May2005
Status: offline
If the recipient filtering is set up properly and doing it's job (which it sounds like it is in your case) then the DH module is redundant and there is no reason to leave it on IMO.  We waited a week after putting recipient filtering in place, saw DH catching exactly zero mail, and turned it off.  Having it running might even slow things down as it seems likely that you'd now be doing two AD lookups instead of one (one for recipient filtering, and one for the DH module).

(in reply to cobi)
Post #: 87
RE: Flood of "System Administrator" Undeliver... - 15.Apr.2008 1:33:39 AM   
trcc3

 

Posts: 19
Joined: 11.Apr.2008
Status: offline
Great news, thank you !

(in reply to alexc)
Post #: 88
RE: Flood of "System Administrator" Undeliver... - 15.Apr.2008 3:19:18 AM   
bsforfar

 

Posts: 5
Joined: 3.Apr.2008
Status: offline
That great look forward to the patch


(in reply to SMHCO)
Post #: 89
RE: Flood of "System Administrator" Undeliver... - 15.Apr.2008 4:07:53 AM   
jmjacquet

 

Posts: 9
Joined: 10.Mar.2008
Status: offline
Wonderful news !!! We are wating for this patch.

(in reply to bsforfar)
Post #: 90
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