RE: GFI MailEssentials & Feature Requests (Full Version)

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pmcneill -> RE: GFI MailEssentials & Feature Requests (8.Aug.2008 10:43:16 AM)

Apologies if this has already been requested.  I haven't read the whole thread.

I would VERY much like some type of report that will track false-positives.  I am thinking there must be a way for the system to look at any emails that are manually dumped into the "This is Legitimate Email" public folder, reference those emails back to the log files, and keep track of which module generated the false-positive (and as a "nice to have", WHY it marked the mail as SPAM).

This would be VERY useful not only for tuning the various modules to help avoid false-positives in future, but also when deciding what "action" to take for various modules (i.e. if a module generates no false-positives, you may decide to delete mail marked as SPAM by it, whereas another module that generates more false-positives might be set to deliver to Junk Email).

At the moment the only way to look at the cause of false-positives is to manually dig through the text log files, which is not very friendly and forces you to manually track them.

Thanks 



Ytsejamer1 -> RE: GFI MailEssentials & Feature Requests (8.Aug.2008 2:52:21 PM)

I'd also like to request a Reporting database option for both Mail Essentials and Mail Security that allows you to groom the SQL database to groom data after x amount of months.  Say I only want 12 months of trending data.  It'd be nice if that could be written in.  Operations Manager does something like that...to keep the database at a usable size for longer periods of time.



rodrigocatarino -> RE: GFI MailEssentials & Feature Requests (1.Sep.2008 12:28:07 PM)

Hi,

One simple (i believe) request:
On the emails sent to admins for aprove or delete emails, it would be great to have the options to "add to whitelist" "add to blacklist" "add subject" etc etc...


Best regards,

Rodrigo Catarino



newfood -> RE: GFI MailEssentials & Feature Requests (4.Sep.2008 4:23:28 PM)

I would like to see different sorting abilities on each section of each module.  For example, I have no problem outright deleting email that gets caught on the bl.spamcop.net DNSBL, but I would like to tag ones that get hit on the l2.apews.org, or the SORBS dynamic DNS lists.  l2.apews.org and the SORBS list often generate false positives, but the bl.spamcop.net is almost always 100% spam.  Having a different method to deal with each list would be of huge benefit.

GFI MailSecurity, and GFI MailArchiver both have web admin interfaces.  Why doesn't MailEssentials?  Also, can those admin interfaces allow for alternative browsers?  Firefox, Safari, Opera, Chrome?  Sure, I can use IE, but I prefer to avoid it.
Also, I have all three products listed in the above paragraph.  GFI MailSecurity has an "AntiSpam" section that tells you to download and evaluate GFI MailEssentials, yet I already own it.  Can we have that removed, or better yet, integrated with the products you already own?  (MailEssentials also has a similar button in its interface).

Better reporting is essential.  For example, I block '% off' in the subject line (using keyword filter), but I find some emails make it through the filter, yet others do not.  Its quite the erronius task to figure out why one email that has % off in the subject line actually made it through.  It would also be nice to get more granular reporting.  I would love to see how many hits each entry in the blacklist receives, what each DNSBL entry recieves, etc.  It would be really benefitial to find which DNSBL is most effective, or not effective at all.



vizeroth -> RE: GFI MailEssentials & Feature Requests (8.Sep.2008 9:59:34 AM)

Regarding those % off emails, don't forget % 0ff (zero-f-f), and %% off (these have started coming in recently)



haymespaint -> RE: GFI MailEssentials & Feature Requests (8.Sep.2008 7:52:18 PM)

I too would see great benefit in having a 'regex' expression filter or "custom filter" where rules can be created against multiple email components.

At the moment a reasonable amount of spam comes through as tequila*@*.*, but the blacklist tells me to make the domain valid, however its only due to the * before the @ that makes it tell me this?

We have been extensively using the public folder scanning tool, having it always disabled, I get the whole company's staff to put spam email that get through, into the "This is spam email" folder, and then I go through to check for errors, such as them accidently dragging it into the "This is legitimate email" folder, cleaning it up, and then manually enabling the scanning, clicking "scan now" and then disabling it once the folder has been processed.

Nonetheless, I have seen no change in the spam getting through, and its the same types that I continue to see getting put into this folder. Perhaps some extra work can be done to the bayesian filter to look for more attributes or patterns to make this more effective?



rvtucker -> RE: GFI MailEssentials & Feature Requests (10.Sep.2008 1:54:34 PM)

I'm going to pipe in here as I mentioned this in the past, and it continues to frustrate me.
MailEssentials insists on appending the email address to the front of the subject line.  Please provide the ability ot remove it, or place it to the rear of the subject line.

As I maintain an email server for my local Police Department, keyword filtering poses problems.  Cuss words, and sexual references often relate to an active criminal case, and cannot be automatically deleted.
Instead, I forward detected email to a separate Exchange email account, and manually review messages to eliminate spam, and forward those that are valid.
Sorting by subject line would greatly increase my ability to remove obvious spam with repetitive wording and focus on the remaining ones.
However your application prevents me from performing this simple task, forcing me to struggle though 500+ spam emails one at a time in search of possible valid emails.  This takes anywhere from 15 to 30 minutes of my time each day.  A three day weekend has me working with 2000+!

Yes I understand Outlook has rules, and I use them as often as possible, but I cannot use rules on words others here have the luxury of ignoring (sexual content).

Sorting by subject (not email address) will free up much of my time.  Please provide that capability.

Vince



Popolou -> RE: GFI MailEssentials & Feature Requests (15.Sep.2008 9:28:01 AM)

I'm unsure whether it has been suggested in the past but could the live list as produced by the GFI Monitor by text-selectable and copyable?

Copying the text into notepad say, would be useful in tracking down entries rather than visually scanning them.

Cheers,

Pop



imagine -> RE: GFI MailEssentials & Feature Requests (24.Sep.2008 5:26:52 AM)

Rules for whitelist, exampel "from test@whatever.com to whatever@mydomain.com". That would allow all emails from test@whatever.com to whatever@mydomain.com to get throw but other emails from test@whatever.com are filtered as normal. As it is now, if a spammer use test@whatever.com as sender it just pass throw.



ruvh -> RE: GFI MailEssentials & Feature Requests (24.Sep.2008 9:23:45 AM)

Hello,

I really like the new dashboard function in MES v14.

One thing which would make life more easier is when a new line is added to the dashboard it would be visible. When the dashboard opens it is completely scrolled down , but when the dashboard adds a new you have to manually scroll down. Because the main function of an dashboard is mainly monitoring it should always display the most recent added items. Of course when you manually scroll up it should stop this behaviour, until you scroll completely down again.

It would be nice also, you could sort column by clicking on the header of them. This is especially handy when you are looking for a certain mail.

Thx
Regards
Rudie



Seitz333 -> RE: GFI MailEssentials & Feature Requests (24.Sep.2008 2:47:41 PM)

I would like to see the Archive feature allow rules. Such as do not archive email that has geen tagged with [SPAM].

Chuck



dosatron -> RE: GFI MailEssentials & Feature Requests (24.Sep.2008 8:43:54 PM)

With the new Can-Spam regulations that require a single click opt-out to unsubscribe, is there any plans on removing the confirmation email when someone unsubscribes to a newsletter.  Would like to see that when a users clicks the unsubscribe link in an email that it will just remove the user from that newsletter list and not send the confirmation that they want to unsubscribe.  Is there by chance any settings in ME14 that can remove the confirmation for unsubscribing to a newsletter?

Thanks,

Brad



RobertSeattle -> Need a Remote Command for Adding to White List (30.Sep.2008 2:48:35 PM)

I'd like a new Remote command "ADDWHITELIST" so I can add foo@foo.com or *@foo.com to my white list without using the UI.  Thanks.



joestern -> RE: Need a Remote Command for Adding to White List (1.Oct.2008 8:51:57 AM)

You can already use remote commands to add addresses to the whitelist:


ADDWLIST:foo@bar.com;


It must be the only command in the e-mail, and you can't have a space after the colon.



davidp -> RE: GFI MailEssentials & Feature Requests (1.Oct.2008 11:06:41 PM)

The new SMTP level filtering for directory harvesting is fantastic, but I'd like to suggest an improvement.

We don't delete user accounts when staff leave, we just disable them. We route all our SPAM from certain filters into a mailbox that is manually checked for false positives. Much of the mail in that mailbox is for disabled accounts.

It would be great if the directory harvesting filter could also block mail for disabled accounts at the SMTP level.

Cheers

David



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