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mbiesheuvel -> RE: GFI MailEssentials & Feature Requests (20.May2008 5:49:56 AM)
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quote:
I would like a searchable master log of all emails, some details about the message, and the status of the message. It is very difficult to troubleshoot. For example, if a user asks me why an email was not received, I have look at several different log files, get info from the user and sender (such as the subject) and then start searching. It takes too long. Take a look at a barracuda, it has a great master list. You can easily apply different filters and find the messages you are looking for. It even has a nice status column so you know why it was not received. To me, this is an essential tool. I am working around it now, but everytime I need to find something, I can only wonder why there is not a feature like this. I need information about what is going on, I can't search 8 log files everytime I need to find the reason an email was blocked. Please note: I am a developer and could write a program to combine logs into a searchable database. I just don't have the time. Please add this. Everytime we can't find an email we seriously consider another solution. We have it installed at 4 sites and the time saved by not performing "word match" searches on log files is well worth the additional cost of other solutions compared to yours. Please add this. PLEASE. ORIGINAL: qwerty1 quote:
Don't know if anyone is reading/considering all these suggestions we're adding - but one I need desperately is some useful status results from the GFI Monitor. Right now I'm trying to diagnose spam getting through, I'd like to be able to see via the monitor if each of these emails was caught by a anti-spam module or whether they were passed through. Very nice features which i want to have added. Also i have another one. We are using alot of Public Folders which have attached emailadresses. Our policy in our company is that we move the spam to the users Inbox => spammodule. As you can guess a Public Folder doesn't have a user account which the spam can be send too. So the email detected as spam are deleted. Please add a feature so ME can check by Active Directory if the emailadres is a user or public folder. If you can implent this it's easy to add a feature where you can tell what to do with public folder spam. For example move it to another public folder or let it create a gfi antispam folders below the public folder.
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