Mats Bjur
Posts: 109
Joined: 9.Sep.2004
From: Gothenburg, Sweden
Status: offline
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A really good tool is the Exchange Best Practices Analyzer tool, which goes through your configuration and suggests changes for common configuration errors and throws warnings for settings that are not recommended or supported (often together with a link to the relevant KB-article). GFI could adopt this into MailEssentials/MailSecurity for the most common issues and easily reduce the number of support cases dramatically I believe. Just a small tool that you could run on the server. Or even better, integrate it into the MMC-console and have it automatically check for updates. There are quite a few pitfalls when configuring GFI. This would be very useful for both customers and GFI I believe.
< Message edited by Mats Bjur -- 4.Dec.2006 12:55:09 PM >
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