cannot view alert at Presently failed monitoring checks

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cannot view alert at Presently failed monitoring checks - 12.Mar.2006 9:22:30 PM

zaihan

Posts: 1
Joined: 28.Dec.2005
Status: offline

hi all,

I have a problem with my gfi nsm.
During the server have problem, i get alert from nsm through email, network messenger & sms. but at the console, presently failed monitoring checks do not show any alert problem server. anybody has sugesstion to solve this problem?

Post #: 1

RE: cannot view alert at Presently failed monitoring ch... - 13.Mar.2006 4:53:54 AM

Patrizia

Posts: 8474
Joined: 18.Aug.2003
From: Malta
Status: offline

zaihan,

Can you please send a set of debug troubleshooter files over to forums@gfi.com to allow us to check further about this issue?

_____________________________

Patrizia Caruana
GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software

(in reply to zaihan)

Post #: 2

RE: cannot view alert at Presently failed monitoring ch... - 17.Mar.2006 4:46:58 AM

Nicks

Posts: 2771
Joined: 17.Mar.2003
Status: offline

Hi,

Please also confirm that the GFI Network Server Monitor Attendant service is started.

If it is, please send us your troubleshooting files as advised by Patrizia.

Thank you.

_____________________________

Nicholas Sciberras
GFI Software
Blog-Twitter-YouTube-Facebook

(in reply to zaihan)

Post #: 3