Problem sending fax by using Contacts in Active Directory

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All Forums >> [Archiving & Fax] >> GFI FAXmaker >> Problem sending fax by using Contacts in Active Directory

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Problem sending fax by using Contacts in Active Directory - 22.Jan.2006 11:18:55 PM

missmiku

Posts: 1
Joined: 22.Jan.2006
Status: offline

Hi,

I am using GFI Faxmaker 12 and has been installed on Microsoft Exchange 2003 server. I have a problem when trying to send fax from Outlook by using Contacts in Active Directory. When sending fax and choose the Contacts from Global Address List (GAl) in the Outlook, fax was failed to be received by recipients. But if the email address was manually typed (not using GAL), recipient managed to receive the fax.

Pls advise.

Missmiku.

Post #: 1

RE: Problem sending fax by using Contacts in Active Dir... - 12.Aug.2009 4:10:32 PM

cornerman25

Posts: 2
Joined: 16.Jul.2009
Status: offline

I have the same problem when i install gfi on the exchange 2003 server(sbs2003) i have now installed gfi on win2003 std but this server will be virtualized to esx so i must migrate do you have a solution for this problem?

(in reply to missmiku)

Post #: 2

RE: Problem sending fax by using Contacts in Active Dir... - 20.Aug.2009 3:48:20 PM

ernestbyrd

Posts: 227
Joined: 12.May2009
Status: offline

Are you getting any kind of error messages or transmission reports that further elaborate your issue? Possibly an IMCEAFAX... something in the transmission report? Have you specified the public contacts in the GFI FAXmaker configuration and verified a test to them has succeeded?

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Ernest Byrd
Technical Support Representative - GFI Software - www.gfi.com
Web & Mail Security, Archiving & Fax, Networking & Security
Sales & Customer Service Tel: (888)243-4329 Support Tel: (919)297-1350

(in reply to cornerman25)

Post #: 3

RE: Problem sending fax by using Contacts in Active Dir... - 20.Aug.2009 4:58:10 PM

cornerman25

Posts: 2
Joined: 16.Jul.2009
Status: offline

The exchange queue (faxmaker connector) messages stays in de queue as retry state

now is gfi installed on a win2003 server but when i install gfi on the exchange server (sbs2003) the faxes cannot be send

(in reply to ernestbyrd)

Post #: 4