RE: BitDefender
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RE: BitDefender - 2.Mar.2005 12:58:00 PM
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joeytmann
Posts: 118
Joined: 22.Jan.2004
Status: offline
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To be honest, I really don't think GFI expects us to restart services in the middle of a work day. They are telling us a work around to get the new defs going.
Like most of you I am really starting to wonder about the testing that goes on. I am thinking about getting pricing on the Kaspersky engine, but I doubt that is going to be an option since I have a severly limited budget. Some other thoughts have crossed my mind is switching from autoupdates to doing it manually. I already review the items in the quarantine, but add another manual task would suck since its supposed to work automatically. Some consumer confidence needs to be restored in the worst way. MS and ME has always been very good to me, and my users, but some respect has been lost today.
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RE: BitDefender - 2.Mar.2005 1:02:00 PM
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JRink
Posts: 21
Joined: 14.Sep.2003
Status: offline
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Give me a break folks, you all have this installed on MS products, like you are not used to crappy installs, reboots during the day, for no reasons, and updates that are corrupted. Anybody remember NT4 sp6 (not 6a) I wish this was the worst thing that has ever happended to us....
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RE: BitDefender - 2.Mar.2005 1:05:00 PM
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rbuike
Posts: 17
Joined: 8.May2003
Status: offline
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http://www.theregister.co.uk/2005/03/02/gfi_beserker/
Looks like BitDefender is taking the blame for this!
"BitDefender said it planned to implement a testing module for integration, alongside its existing testing regime, in order to detect possible future problems before updates go live."
Mine is working now since the reboot. You won't recieve any notification that the files where updated.
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RE: BitDefender - 2.Mar.2005 1:06:00 PM
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wrburgess
Posts: 8
Joined: 1.Mar.2005
Status: offline
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JRink just won a free year of GFI MS for that one.
I guess because we've had worse things happen we aren't supposed to care about problems now? Sorry, but I hold all firms accountable for the software they develop and charge me for support. My job depends on it.
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RE: BitDefender - 2.Mar.2005 1:15:00 PM
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johnmad
Posts: 6
Joined: 1.Mar.2005
Status: offline
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hi guys, can anyone confirm something for me cos live support arnt helping. We have our rules set to quarantine and NOT to delete any suspicious mail. However during this problem everything has been DELETED anyway - nothing in moderator client and logs files tell us its been deleted. anyone having this problem?
Its getting late and my wife is nagging me to go home and the IT director is nagging us to sort it out, so please HELP.
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RE: BitDefender - 2.Mar.2005 1:17:00 PM
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UnknownShadow
Posts: 52
Joined: 21.Mar.2004
Status: offline
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Yes, consumer confidence needs to be restored in a big way here. What REALLY scares me about this incident is that ZERO testing was done before releasing these new virus defs.
I mean c'mon! If they sent even 1 test email through they should have caught the problem. It was stripping EVERYTHING!
This entire incident has made me very uneasy about the GFI products and integration testing with the third party engines.
I am paying a LOT of money for this product. I expect much better levels of testing and quality.
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RE: BitDefender - 2.Mar.2005 1:18:00 PM
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PineGrove
Posts: 15
Joined: 1.Mar.2005
Status: offline
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Johnmad,
My email was quarantined and not deleted. Still a pain, but nearly as bad as what happened to a lot of other people.
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RE: BitDefender - 2.Mar.2005 1:20:00 PM
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kleesman
Posts: 12
Joined: 6.Feb.2005
Status: offline
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Retrieving Message subjects and senders?
On my server in the GFI Content Security Monitor, I can see the lines for each mail message that was deleted.
Where is this content stored? The log file under the logs folder only says who the mail was to and that it was removed, no subject or sender.
Please Help!
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