RE: BitDefender
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RE: BitDefender - 2.Mar.2005 10:03:00 AM
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imagine
Posts: 23
Joined: 21.Nov.2004
Status: offline
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14.57 GMT I got new bitdefender files. No problems after that.
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RE: BitDefender - 2.Mar.2005 10:07:00 AM
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Codestone
Posts: 3
Joined: 1.Mar.2005
Status: offline
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Can whoever gets the new "working" BitDefender files please post the build and signature versions please?
Thanks.
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RE: BitDefender - 2.Mar.2005 10:08:00 AM
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Codestone
Posts: 3
Joined: 1.Mar.2005
Status: offline
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Also, don't know if I'm alone here, but I just got this emailed to me after doing an update.
"BitDefender files was successfully downloaded. But a failure occured when updating local engine files."
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RE: BitDefender - 2.Mar.2005 10:09:00 AM
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Nicks
Posts: 2741
Joined: 17.Mar.2003
Status: offline
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Hi all,
The issue seems to have been caused by a set of Bitdefender virus definition files. We are currently in the process of solving this issue. In the meantime, please disable your BitDefender virus scanning engine and restart IIS Admin or the Microsoft Exchange Information Store (if you are running in VSAPI mode).
We'll let you know as soon as we have more updates.
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RE: BitDefender - 2.Mar.2005 10:16:00 AM
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-A-
Posts: 129
Joined: 18.Feb.2004
Status: offline
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I've rebooted the server and performed a manual update now.
This appears to have fixed the problem.
15:21 GMT
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RE: BitDefender - 2.Mar.2005 10:17:00 AM
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netjgrnaut
Posts: 4
Joined: 1.Mar.2005
From: Indianpolis, IN
Status: offline
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Ditto here (at three different customer sites). Can't reboot servers during business hours, so BDengine is disabled. I'll be rebooting servers remotely after hours, but would prefer to have some idea what's going on/how to fix before I do. If anyone figures out a pattern to this, or can post definition build details on what works, I'd be grateful...
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RE: BitDefender - 2.Mar.2005 10:19:00 AM
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imagine
Posts: 23
Joined: 21.Nov.2004
Status: offline
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After my latest Bitdefender update I get item processing unsuccessful.
Turned of my ms.
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RE: BitDefender - 2.Mar.2005 10:19:00 AM
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tmckeown
Posts: 63
Joined: 28.Mar.2004
From: Chicago, IL
Status: offline
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Same problem here. I'm getting screamed at by our users! I had to disable BitDefender. Can someone from GFI PLEASE explain what is going on????
Does restarting the server REALLY cure this??
Tom
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RE: BitDefender - 2.Mar.2005 10:21:00 AM
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tstephenson
Posts: 71
Joined: 23.Nov.2004
Status: offline
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I had the same problem, restarted the server and the messages were not being blocked. However, it appeared as though outbound mail was not passing through MSEC (it showed in the MES monitor) and was then reaching it's detination. I have disabled Bitdefender and now outbound mail seems to be passing through MSEC again. I await your advice on renabling Bitdefender, GFI...
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RE: BitDefender - 2.Mar.2005 10:22:00 AM
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tmckeown
Posts: 63
Joined: 28.Mar.2004
From: Chicago, IL
Status: offline
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I got this from LiveSupport:
Eric: This is an issue with the last update of the files. turn BitDefender off for scanning Internal, Inbound, and Outbound. Set your auto updates top one hour and wait for the update to fix the problem. If the action is delete the messages are gone and have to be resent. This will be resolved shortly.
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RE: BitDefender - 2.Mar.2005 10:23:00 AM
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xlagerwaard
Posts: 10
Joined: 9.Jan.2005
Status: offline
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quote:
Originally posted by nicks:
Hi all,
The issue seems to have been caused by a set of Bitdefender virus definition files. We are currently in the process of solving this issue. In the meantime, please disable your BitDefender virus scanning engine and restart IIS Admin or the Microsoft Exchange Information Store (if you are running in VSAPI mode).
We'll let you know as soon as we have more updates.
Hi,
Just wanted to lett everyone know that disabling bitdefender and restarting the gfi services was enhough to stop bitdefender. There was no need to restart the information store.
Xander
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RE: BitDefender - 2.Mar.2005 10:27:00 AM
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filip jonckers
Posts: 6
Joined: 1.Mar.2005
From: Belgium
Status: offline
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same here at several customers sites...
all inbound and outbound mail gets deleted/blocked
even a complete empty one
disabled Bitdefender until patch/fix available....
looks like an update 2 hours ago caused it
"2/03/2005 15:51:41","","BitDefender Engine","Attachments/Body Removed","BitDefender found corrupt zip file","content.txt"
"2/03/2005 15:51:41","","BitDefender Engine","Attachments/Body Removed","BitDefender found corrupt zip file","content.dat"
"2/03/2005 15:51:41","","BitDefender Engine","Attachments/Body Removed","BitDefender found corrupt zip file","content.txt"
"2/03/2005 15:51:59","","BitDefender Engine","Attachments/Body Removed","BitDefender found corrupt zip file","content.txt"
"2/03/2005 15:54:52","","BitDefender Engine","Attachments/Body Removed","BitDefender found corrupt zip file","content.txt"
![[Confused]](/image/smiles/confused.gif)
[ March 02, 2005, 04:27 PM: Message edited by: Filip Jonckers ]
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RE: BitDefender - 2.Mar.2005 10:35:00 AM
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bihler
Posts: 193
Joined: 25.Apr.2004
From: New Jersey, USA
Status: offline
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Boy, am I glad that I manually update the sigs every week.
I must echo another post "Bitdefender gone wild" and say that for a problem of this scope and magnitude, it would be nice to get an alert from GFI.
Emails deleted that can not be recovered without being resent. Yes, we'll just send an email to ALL our contacts saying "If you sent us an email in the last two hours please resend it".
While you are setting this up, GFI, how about letting me know when you release a patch, too. I can't get on the forums to check all the new posts every day.
Martin
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RE: BitDefender - 2.Mar.2005 10:41:00 AM
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t_vandenborre
Posts: 17
Joined: 1.Mar.2005
From: Belgium
Status: offline
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GFI, please provide feedback...
In my opion:
Disable Bitdeffender isn't a sollution !
Over 20 customer sites are complaining...
Greetzzzz
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RE: BitDefender - 2.Mar.2005 10:43:00 AM
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tstephenson
Posts: 71
Joined: 23.Nov.2004
Status: offline
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typical eh?
after extolling the virtues of MSEC and fnially getting authorisation to purchase the licence on Monday, look what happens now!
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