Keyword--lonely housewife not being filtered

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Keyword--lonely housewife not being filtered - 16.Feb.2005 2:46:00 PM

mrizos

Posts: 25
Joined: 13.Aug.2003
Status: offline

I keep trying to keyword (both in subject and body)

-lonely housewife
-housewife
-Heyz
-get banged

but none of them seem to be filtered...they sail right past GFI everytime. And yes, my domains are all added.

Post #: 1

RE: Keyword--lonely housewife not being filtered - 17.Feb.2005 6:43:00 AM

Patrizia

Posts: 8474
Joined: 18.Aug.2003
From: Malta
Status: offline

Matt,

Are you able to see these mails in the GFI Monitor?

Ensure that neither sender not recipient of the mails is whitelisted.

(in reply to mrizos)

Post #: 2

RE: Keyword--lonely housewife not being filtered - 17.Feb.2005 1:09:00 PM

mrizos

Posts: 25
Joined: 13.Aug.2003
Status: offline

Yes, I am able to see them and No they (the users) are not whitelisted.

We have alot of keywords that are not being filtered for some reason...such as

Pharmacy
Pharmacies

....they just go right through the keyword filter

(in reply to mrizos)

Post #: 3

RE: Keyword--lonely housewife not being filtered - 18.Feb.2005 5:22:00 AM

Patrizia

Posts: 8474
Joined: 18.Aug.2003
From: Malta
Status: offline

Hi Matt,

Enable debug as per the knowledge base article: http://kbase.gfi.com/showarticle.asp?id=KBID001835
When done, reproduce this issue and generate a set of troubleshooter files.
Send the files to support@gfi.com together with a copy of the mail you have reproduced the issue with.

(in reply to mrizos)

Post #: 4

RE: Keyword--lonely housewife not being filtered - 8.Mar.2005 6:42:00 AM

m.w.williams

Posts: 87
Joined: 30.Dec.2004
From: Knoxville, TN
Status: offline

What was the resolution on this? I am having similar issues.

(in reply to mrizos)

Post #: 5

RE: Keyword--lonely housewife not being filtered - 9.Mar.2005 5:14:00 AM

Patrizia

Posts: 8474
Joined: 18.Aug.2003
From: Malta
Status: offline

Hi,

No files have been received regarding this case.

If you would like us to check your issue, enable debug, reproduce the issue and send us troubleshooter files to gether with coppies of the mails you reproduced the issue with.

Send the files to support@gfi.com and reference the url in this thread.

(in reply to mrizos)

Post #: 6