WPAD problem

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WPAD problem - 30.Nov.2005 6:19:00 PM

L38Crow

Posts: 1
Joined: 30.Nov.2005
From: Russia
Status: offline

Please tell us when a new version will be available. Because Webmonitor (monitor.isa) stopped working after a few hours filled with wpad.
After a few days - server crashed.

Whe do you plan to release an update?

Post #: 1

RE: WPAD problem - 2.Dec.2005 12:35:00 AM

Patrizia

Posts: 8474
Joined: 18.Aug.2003
From: Malta
Status: offline

Hello Alexander,

The issue you have encountered is not a known issue.

We would require some debug logging from GFI WebMonitor. Can you please perform the following:

a) Stop GFI WebMonitor service ISA Server Firewall service.
b) Open Regedit (Start -> Run -> Type 'regedit' and press Enter)
c) Browse to [HKEY_LOCAL_MACHINE\SOFTWARE\GFI\WebMonitor\]
d) Change the 'debug' dword value from '0' to '1'
e) Restart the services stopped in (a)
f) Reproduce the problem.
g) After reproducing the problem, generate a set of trouble shooter files. Start the trouble shooter application from the WebMonitor program group, and when this is finished, zip up and send me the support directory created in the WebMonitor directory.

Send the files to support@gfi.com and reference the url of this thread in your mail.

(in reply to L38Crow)

Post #: 2