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RE: smnp go down

 
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RE: smnp go down - 27.Jun.2005 7:56:00 PM   
chino

 

Posts: 60
Joined: 17.Jan.2005
Status: offline
vlad i need a ftp count because the log have 10 mb and your/me email can't send it.

(in reply to chino)
Post #: 16
RE: smnp go down - 4.Jul.2005 4:19:00 AM   
Nicks

 

Posts: 2741
Joined: 17.Mar.2003
Status: offline
If the compressed files are larger then 7mb or too large to be sent by email, please upload them to our ftp site using the following procedure:

FTP Server details:

Host: ftp://ftp.gfisoftware.com
User: gfi
Pass: gfi911cust
(If using Internet Explorer use ftp://gfi:gfi911cust@ftp.gfisoftware.com)

a) Create a new folder on your machine and name it using either your ticket number or company name (e.g. domain.com)

b) Copy support.zip to the new directory.

c) Login to the FTP server.

d) Upload the directory with the troubleshooting files to the ftp server.
NOTE: When the upload is finished, you will not be able to see the directory or the files. This is done to safeguard your privacy

e) Send me an email to confirm that the files have been uploaded and the name of the directory.

(in reply to chino)
Post #: 17
RE: smnp go down - 18.Jul.2005 3:56:00 AM   
chino

 

Posts: 60
Joined: 17.Jan.2005
Status: offline
any solution yet....

(in reply to chino)
Post #: 18
RE: smnp go down - 21.Jul.2005 10:53:00 PM   
chino

 

Posts: 60
Joined: 17.Jan.2005
Status: offline
with the new version the problem persist

(in reply to chino)
Post #: 19
RE: smnp go down - 25.Jul.2005 11:03:00 PM   
Nicks

 

Posts: 2741
Joined: 17.Mar.2003
Status: offline
Hi Chino,

We are currently working on a new patch. We will be sending it to you this week.

Thank you for your patience.

(in reply to chino)
Post #: 20
RE: smnp go down - 26.Jul.2005 10:37:00 PM   
chino

 

Posts: 60
Joined: 17.Jan.2005
Status: offline
Ok, thank you. I'll wait this patch.

(in reply to chino)
Post #: 21
RE: smnp go down - 27.Jul.2005 1:24:00 AM   
wstahn

 

Posts: 115
Joined: 26.Dec.2004
From: Hamburg/Germany
Status: offline
me too, me too...
Wolfgang

(in reply to chino)
Post #: 22
RE: smnp go down - 1.Aug.2005 10:44:00 PM   
chino

 

Posts: 60
Joined: 17.Jan.2005
Status: offline
with the new version the server go down more times than the old version.

(in reply to chino)
Post #: 23
RE: smnp go down - 22.Aug.2005 10:16:00 PM   
chino

 

Posts: 60
Joined: 17.Jan.2005
Status: offline
The snmp work now perfectly , thank you very much.

(in reply to chino)
Post #: 24
RE: smnp go down - 23.Aug.2005 3:07:00 AM   
neilc

 

Posts: 146
Joined: 29.Jul.2003
From: Malta
Status: offline
A patch has been released for GFI Network Server Monitor 6.0 which addresses the following issues:
- Timeout issues encountered by Linux checks which make use of SSH
- SNMP failed connection & value retrieval issues

To apply the patch, follow the steps listed below:

1. Download the patch from one of the two locations shown below:
http://software.gfi.com/support/2005_08_23_01_NSM60_SSH_SNMP_Fixes.zip
ftp://ftp.gfi.com/support/2005_08_23_01_NSM60_SSH_SNMP_Fixes.zip

2. Stop the GFI Network Server Monitor 6.0 engine service

3. In the folder <GFI>\<NSM>\, rename the files NSMEngine6.exe and plsnmplib.dll
Ex: _NSMEngine6.exe & _plsnmplib.dll

4. In the folder <GFI>\<NSM>\Data\General, rename the file Modulestrings.xml
Ex: _modulestrings.xml

5. Extract the content of the zip file to the NSM folder. Make sure that all of the files are extracted, including the file Modulestrings.xml which is found in the Data\General sub folder.

6. Start the GFI Network Server Monitor 6.0 Engine service.

(in reply to chino)
Post #: 25
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