RE: Scan hangs since upgrade to NSS 6
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RE: Scan hangs since upgrade to NSS 6 - 19.Apr.2005 8:08:00 AM
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carl339
Posts: 9
Joined: 12.Apr.2005
From: UK
Status: offline
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I had never had this problem up until today. This was the first time I have used a text file with a list of workstations as opposed to a subnet scan, this was also the first large scale scan using the newly added vulnerabillities. Our environment utillises Norton AV for virus scanning. If I can give you any further info please let me know.
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RE: Scan hangs since upgrade to NSS 6 - 19.Apr.2005 2:12:00 PM
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mrizos
Posts: 25
Joined: 13.Aug.2003
Status: offline
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same here...right now I'm stalling on 192.168.0.34 "Checking if IP 192.168.0.34 is turned on"....I yet to do a successfull scan
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RE: Scan hangs since upgrade to NSS 6 - 20.Apr.2005 12:33:00 PM
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alk
Posts: 14
Joined: 20.Jul.2004
Status: offline
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In order to scan my lan for missing patches, I have to do it in approximately 25 ip address chunks and then reboot the Languard server before I can do another 25. I don't have a demo license key.
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RE: Scan hangs since upgrade to NSS 6 - 21.Apr.2005 3:33:00 AM
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Sorin Coroian
Posts: 954
Joined: 9.Feb.2003
Status: offline
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Was uploaded build 20050420. The build includes fixes for two problems which could produce those hangs. Also the speed in case of missing patches scanning should be improved with 20-40% depending by network performance (especially for WANs)
Any feedback about this build functionality and performance will be greatly appreaciated
Sorin
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RE: Scan hangs since upgrade to NSS 6 - 21.Apr.2005 3:53:00 AM
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carl339
Posts: 9
Joined: 12.Apr.2005
From: UK
Status: offline
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FYI, I'm not sure if anyone elses problems will be similar to mine but I found some machines which were causing my scans to hang. It was running something called Spartacom which is a modem pooling product http://www.spartacom.com/products/mpnt.htm
stop the service and all of a sudden my scans all became happy again!
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RE: Scan hangs since upgrade to NSS 6 - 21.Apr.2005 5:13:00 PM
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billybarty
Posts: 129
Joined: 31.May2004
From: Regina
Status: offline
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I did replace the database and the scans complete now but a scan of a segment just took 3 hours 38 minutes and it used to take about 20 minutes with version 5. We have AV on the clients but we did with version 5 as well and the speed wasn't affected so much. I find everything is slower in the interface with version 6.
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RE: Scan hangs since upgrade to NSS 6 - 22.Apr.2005 10:22:00 AM
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Sorin Coroian
Posts: 954
Joined: 9.Feb.2003
Status: offline
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The scans were made in the same conditions? I mean from same machine & same profile & same targets ? How many computers do you have in that subnet? If are 255 as in log posted result, and assuming missing patches profile, is a very short scan time (~4 sec. per computer). Do you scan a limited number of patches?
I suggest to try a LNSS6 scan using a SQL server or MSDE database.
Also if you still have that huge time with ver.6 please send me other logs
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RE: Scan hangs since upgrade to NSS 6 - 22.Apr.2005 12:09:00 PM
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alk
Posts: 14
Joined: 20.Jul.2004
Status: offline
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Sorin, the new build did the trick. Tks
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RE: Scan hangs since upgrade to NSS 6 - 25.Apr.2005 2:22:00 PM
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billybarty
Posts: 129
Joined: 31.May2004
From: Regina
Status: offline
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I ran the troubleshooter tool and the support folder it generates is 160 MB. I looked at the other zipped file I sent and it is not that big. Can you tell me which files you need?
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RE: Scan hangs since upgrade to NSS 6 - 26.Apr.2005 4:01:00 AM
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Sorin Coroian
Posts: 954
Joined: 9.Feb.2003
Status: offline
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Log.csv would be enough because contain info from all modules. But you should run the application with debug=1 within HKEY_LOCAL_MACHINE\SOFTWARE\GFI\LNSS6\Config key.
Also in order to reduce the troubleshooter archive size please delete the old logs before running the application with debug set to 1.
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RE: Scan hangs since upgrade to NSS 6 - 26.Apr.2005 12:42:00 PM
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billybarty
Posts: 129
Joined: 31.May2004
From: Regina
Status: offline
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The debug value is currently set to 1 from the time before when I ran the troubleshooter. I have sent the log.csv to you.
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RE: Scan hangs since upgrade to NSS 6 - 26.Apr.2005 5:35:00 PM
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billybarty
Posts: 129
Joined: 31.May2004
From: Regina
Status: offline
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I also notice now that once a scan is running I can't look at other settings. I tried to view the profiles and the screen won't change. It's taking about 3 minutes per system on average.
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RE: Scan hangs since upgrade to NSS 6 - 27.Apr.2005 3:38:00 PM
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billybarty
Posts: 129
Joined: 31.May2004
From: Regina
Status: offline
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I have used version 5 on another system and the scans and everything are working fine. I would still like to fix version 6 though as it is installed on our server.
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RE: Scan hangs since upgrade to NSS 6 - 27.Apr.2005 6:14:00 PM
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billybarty
Posts: 129
Joined: 31.May2004
From: Regina
Status: offline
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Correction on the working fine. I can scan the systems OK but when I try to patch them I get access denied. I log onto the other system with a non-admin account and installed LNSS with the option to use a domain admin account. I scan with currently logged on user and the the domain admin account is specified and grayed out. I get access denied copying to all systems. If I use alternative credentials and the same domain admin account
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RE: Scan hangs since upgrade to NSS 6 - 28.Apr.2005 12:50:00 AM
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Penguin
Posts: 19
Joined: 3.Apr.2005
From: Russian Federation
Status: offline
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What did you to get the registry fullm accessible?
I've got a GREAT problem with that
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