All agents now offline - updates and deployments stalled

Author Message
LycoGFIuser
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  • Joined: 4/13/2016
All agents now offline - updates and deployments stalled - Wednesday, April 13, 2016 5:57 AM
Hello,
 
We have been running GFI Endpoint Security 2012 for many years at our site. Recently we have been unable to deploy any new agents - all deployments have "stalled" there is no activity. Cannot deploy new agents however I can ping and "scan" targets via "scan target".
 
If I look on the status under "general" It is showing every agent as "offline"
 
I have restarted services, restarted the server. I have even installed GFI to another server and imported the config but with the same result. No network changes I can think of which would have led to this change. Any help would be great. Thankyou!

wruiz
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Re:All agents now offline - updates and deployments stalled - Wednesday, April 13, 2016 9:28 PM
Hello LycoGFIuser,
 
I'd contact support at this point.  It looks like you've tried all the basic steps.

leonking
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  • Joined: 3/14/2017
Re:All agents now offline - updates and deployments stalled - Wednesday, March 15, 2017 2:29 AM
i have the same problem GFI Endpoint Security 2013.  any help you can provide is greatly appreciated