lnssatt.exe Consuming CPU

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lnssatt.exe Consuming CPU - 21.May2009 10:33:01 AM

brycejlowe

Posts: 2
Joined: 21.May2009
Status: offline

I have GFI LanGuard 9 installed and running on Windows Server 2008 Standard x64. Currently when I boot my machine and login the response time is very slow, when I go to Task Manager I see the lnssatt.exe consuming 98% of the CPU. When I kill the process the server instantly starts responding again.

Any idea why this is happening?

Post #: 1

RE: lnssatt.exe Consuming CPU - 21.May2009 4:00:32 PM

DrewE

Posts: 1058
Joined: 28.Apr.2008
From: Cary, NC
Status: offline

Did you have any scheduled scans configured?

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Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

(in reply to brycejlowe)

Post #: 2

RE: lnssatt.exe Consuming CPU - 21.May2009 5:01:06 PM

brycejlowe

Posts: 2
Joined: 21.May2009
Status: offline

No we do not have any scheduled scans setup.

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RE: lnssatt.exe Consuming CPU - 21.May2009 5:02:27 PM

DrewE

Posts: 1058
Joined: 28.Apr.2008
From: Cary, NC
Status: offline

We will need to see some log files in regards to this issue so we can understand why. Can you open a support request online at: http://support.gfi.com/Support/supportrequest.aspx?lcode=en

Once done, please post the GFI- case number here so we can update the forums with the resolution.

_____________________________

Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

(in reply to brycejlowe)

Post #: 4

RE: lnssatt.exe Consuming CPU - 7.Aug.2009 2:12:22 AM

Hans Kurppa

Posts: 1
Joined: 1.Jul.2008
Status: offline

I had a similar problem with Windows Server 2008 x64, constant 99% CPU for lnssatt.exe. This happens even on idle use, i.e. there's no scheduled scans running or enabled.

The problem occurs only if "Patch Auto-Download" is enabled and "Number of download threads" is more than 1 and system has only one CPU.

If I disable "Patch Auto-Download" the lnssatt.exe drops down to 0-5% CPU after a minute or so.

If I give the system more CPUs (it's a Citrix XenServer Guest VM, the Host system is running on a Dell server with 4x4 physical CPUs), I can bump up the download threads to 10, and the lnssatt.exe stays at 0-5% CPU on idle.

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Intero
GFI Silver Distributor

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Post #: 5