i can't use after uninstall agent

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i can't use after uninstall agent

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i can't use after uninstall agent - 27.Aug.2009 9:31:41 PM

little80725

Posts: 6
Joined: 9.Jan.2009
Status: offline

help me, i uninstall agent of client through endpointsecurity management, but i can't use any usb devices on the client machine, tell me to install driver, but driver can't install. all clients are like this!

Post #: 1

RE: i can't use after uninstall agent - 28.Aug.2009 1:41:22 AM

Zolll

Posts: 233
Joined: 15.Jun.2005
Status: offline

If I'm understanding you well you are stating that you have uninstalled the ESEC agent on your machines but when you connect USB devices, their drivers are blocked from being installed. If this is the case, I can tell you for sure that ESEC does not block at all installation of device drivers such as for USB devices. In order to be sure that the ESEC agent was uninstalled properly, please check out whether the agent service is running on the machines and also ensure that the computers have been restarted (in order to eliminate possible driver instances running in memory).

(in reply to little80725)

Post #: 2