how to create Faxclient Global Phonebook?

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how to create Faxclient Global Phonebook?

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how to create Faxclient Global Phonebook? - 27.Jun.2009 6:25:48 AM

ebizsel

Posts: 5
Joined: 19.Jan.2006
Status: offline

Hello,

When we try to create new addressbook in FAXclient, we can only create Personal Phonebook (directory). Both of "Address book location" options (Personal directory and Global directory) appear disabled. So we're not able to chose Global directory.

We have tested this on more than 10 different faxclients. Also we have installed faxlient on FAXmaker server machine and tested again. But same result.

What is the correct procedure for to create a Global Directory?

Any help appreciated.

Regards,

Post #: 1

RE: how to create Faxclient Global Phonebook? - 29.Jun.2009 10:36:32 AM

ernestbyrd

Posts: 215
Joined: 12.May2009
Status: offline

If I properly understand your question, please reference:
http://support.gfi.com/manuals/en/fax14/fax14.3manual.1.48.html

Let me know if this provides direction.

_____________________________

Ernest Byrd
Technical Support Representative - GFI Software - www.gfi.com
Web & Mail Security, Archiving & Fax, Networking & Security
Sales & Customer Service Tel: (888)243-4329 Support Tel: (919)297-1350

(in reply to ebizsel)

Post #: 2

RE: how to create Faxclient Global Phonebook? - 30.Jun.2009 2:09:15 AM

ebizsel

Posts: 5
Joined: 19.Jan.2006
Status: offline

Hi,

I'm not talking that part. You can see the exact screenshot below link.

http://support.gfi.com/manuals/en/faxmaker/fax14user/fax14clientmanual-1-23.html

As you can see I'm talking about FAXmaker client. And You can see two options when "New Address Book" appears. But it is disabled.

I understood that we can see that "Global Directory" option enabled with some way. But I couldn't find how to do.

All I want is to be able to create "a shared address book" for all FAXmaker client users.

(in reply to ernestbyrd)

Post #: 3

RE: how to create Faxclient Global Phonebook? - 30.Jun.2009 2:07:56 PM

ernestbyrd

Posts: 215
Joined: 12.May2009
Status: offline

Take a look at this knowledgebase article: http://kbase.gfi.com/showarticle.asp?id=KBID001187.

_____________________________

Ernest Byrd
Technical Support Representative - GFI Software - www.gfi.com
Web & Mail Security, Archiving & Fax, Networking & Security
Sales & Customer Service Tel: (888)243-4329 Support Tel: (919)297-1350

(in reply to ebizsel)

Post #: 4