event id 6310

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event id 6310 - 2.Oct.2009 7:40:47 AM

gio.baron

Posts: 6
Joined: 24.Sep.2008
Status: offline

I get the following error message on the event viewer: event id 6310
plugin logscheduler reports exception
logging: submit failed
additional info: upload failed

into the queue folder there are more than 4.000 files and of coure the e-mail are not beeing imported.

_____________________________

http://www.nemesigroup.it/

Post #: 1

RE: event id 6310 - 2.Oct.2009 8:25:27 AM

benvincenti

Posts: 139
Joined: 30.Apr.2008
Status: offline

gio.baron,

Can you please take a look at this KB article http://kbase.gfi.com/showarticle.asp?id=KBID002562

Please let me know how it goes.

Regards,
Ben Vincenti

GFI Software - www.gfi.com
Web & Mail Security, Archiving & Fax, Networking & Security

(in reply to gio.baron)

Post #: 2

RE: event id 6310 - 2.Oct.2009 9:06:05 AM

gio.baron

Posts: 6
Joined: 24.Sep.2008
Status: offline

The exception for the antivirus is already presenti. We use firebird db not sql. I have tryed to stop the services, move the files to a temporary folder. then restar the services and import the files into the pickup folder (less than 500 each time) and renamed them into *.raw. They were imported I think as they disappeared. But i still have 3.000 files in the queue folder.

_____________________________

http://www.nemesigroup.it/

(in reply to benvincenti)

Post #: 3