bulk archive - failed emails
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bulk archive - failed emails - 12.Apr.2008 7:55:42 AM
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viservices
Posts: 2
Joined: 7.Apr.2008
Status: offline
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What are the common reasons for emails failing to get extract in the "PST-Exchange email export"? How can i fix these? or where can i find more details (other than the log of failed emails)?
I just did an import and nearly 17k emails failed out of 18k. Only less than thousand emails got processed.
Thanks for your assistance
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RE: bulk archive - failed emails - 14.Apr.2008 9:10:25 AM
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JanZoet
Posts: 576
Joined: 20.Feb.2008
Status: offline
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Hello viservices,
At the bottom of the following page you will find a section on Failed Mails: http://support.gfi.com/manuals/en/mar5/mar5manual.1.52.html#9001822.
When you view the Failed Mails Log File, what is the reason of the failure?
Besides this, do you see any errors or warnings in your Application Event Log related to the export/import?
Kind regards,
_____________________________
Jan Zoet
Technical Support - GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software
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RE: bulk archive - failed emails - 18.Apr.2008 4:01:29 AM
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viservices
Posts: 2
Joined: 7.Apr.2008
Status: offline
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Hi Jan,
This is what i see in the eewiz.log
"Opening pRecord failed in ProcessMSEXCMail"
The failed mail log does not give any reason for the failure and just lists the emails that failed.
Thanks
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RE: bulk archive - failed emails - 21.Apr.2008 9:30:18 AM
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JanZoet
Posts: 576
Joined: 20.Feb.2008
Status: offline
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Hello viservices,
Are you running the GFI PST-Exchange Email Export Wizard on your Exchange server or on another machine?
If this is another machine, can you see what your results are when you copy the eewiz folder to the Exchange server and execute eewiz there?
Which version of Exchange do you use?
Kind regards,
_____________________________
Jan Zoet
Technical Support - GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software
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