about monitoring of the "out" folder

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about monitoring of the "out" folder Tuesday, October 18, 2016 4:27 PM (permalink)
customer had an incident where faxes have been queued for over 2 hours without being sent.
We are considering adding monitoring of the "out" folder, for files hanging there more than x time. 
Would that be the folder GFI\Faxmaker\out\pending, to be monitored ?
Any other suggestions for monitoring against reoccurrence of such a case ?

    • Total Posts : 195
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    Re:about monitoring of the "out" folder Wednesday, October 19, 2016 5:54 PM (permalink)
    The messages you see in the FaxMaker Monitor as "Queued Faxes" corresponds to the files listed in the Out\Pending directory. If that is what you are trying to monitor, that would be the correct folder.
    Allen D.
    GFI Software
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