Yet another feature request
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Yet another feature request - 14.Feb.2005 4:49:00 PM
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jcharters
Posts: 27
Joined: 16.Jul.2003
From: Toronto, Canada
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I would love the ability to exclude certain mailboxes from the user count (Active Directory Mode) as they are just used to book resources (therefore have a mailbox)and are restricted from receiving emails anyway. As they are not receiving email they should not count against ME's license.
We have several of these mailboxes that represent various meeting rooms and equipment such as laptops and projectors etc. This is seriously eating into my user count.
Thanks,
Joel ![[Cool]](/image/smiles/cool.gif)
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RE: Yet another feature request - 14.Feb.2005 4:54:00 PM
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brandonassoc
Posts: 48
Joined: 4.Jan.2005
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i second that!
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RE: Yet another feature request - 14.Feb.2005 7:20:00 PM
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NoID
Posts: 72
Joined: 1.Jul.2004
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Ditto!
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RE: Yet another feature request - 15.Feb.2005 8:44:00 AM
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Patrizia
Posts: 8474
Joined: 18.Aug.2003
From: Malta
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Hi,
This has been added as a feature request.
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RE: Yet another feature request - 22.Feb.2007 3:12:22 PM
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jcharters
Posts: 27
Joined: 16.Jul.2003
From: Toronto, Canada
Status: offline
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Why is this so damn hard? All I want to do is have the ability to restrict which users/mailboxes in the AD ME is filtering for! I have 85 users and I keep having to purchase licenses... I'm out of luck again as I have a license for 125 users, but have 132 "users available on the system".
I'll repeat myself yet again... I only want to filter real users' email, not mailboxes for all of my resources such as meeting rooms, projectors, laptops, and all of the other things we use Exchange/Outlook to schedule. I NEED to be able to restrict ME, and therefore it's user/license count to specific OU's or groups or something. Or at least have the ability to EXCLUDE certain groups.
This is just dumb and I'm getting quite tired of it! I'm going to have to go to another product if this isn't resolved soon... that would be a shame b/c I like GFI ME and have it running at a dozen clients.
Frustratedly yours,
Joel Charters
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RE: Yet another feature request - 23.Feb.2007 10:40:29 AM
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AbqBill
Posts: 180
Joined: 13.Apr.2005
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quote:
jcharters wrote:
...but have 132 "users available on the system".
Hi jcharters,
I'm sure you've already noticed this, but keep in mind that when ME says "available," it really means "used." The dialog box says exactly the opposite of what it actually means.
Bill
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RE: Yet another feature request - 23.Feb.2007 10:50:48 AM
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Nicks
Posts: 2741
Joined: 17.Mar.2003
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Hi,
The kb article http://kbase.gfi.com/showarticle.asp?id=KBID001646 explains the differeng ways in which GFI MailEssentials and how it counts users in each case.
You may also want to check http://kbase.gfi.com/showarticle.asp?id=KBID002577 which explains how to remove users from the GFI MailEssentials configuration.
AbqBill,
The licensing screen says "Product is licensed for X users. Y users are currently available on your system". Can you elaborate further your comment related on this phrase?
_____________________________
Nicholas Sciberras
GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software
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RE: Yet another feature request - 23.Feb.2007 11:35:21 AM
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jcharters
Posts: 27
Joined: 16.Jul.2003
From: Toronto, Canada
Status: offline
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Hi Nicks, thanks for the reply.
I do understand how ME counts users in AD/Exchange. Let me reitterate for clarity:
- I have 85 real users in the company
- I have lots of "resources" that are booked through Outlook/Exchange. Each of these resources requires a user account with a mailbox. No external mail is allowed into the mailboxes, so I have no need for ME to filter SPAM for them
- I want to be able to use a group or OU in Active Directory to restrict which users' mailboxes ME acts on. Just like in FaxMaker you can select which users are allowed to use the fax server. It seems obvious to me.
This is very important because many organizations use Exchange/Outlook for scheduling resources, and these should not be counted against the license. It's crazy that I have to purchase 125+ licenses to support 85 real users.
I also shouldn't be forced to delete disabled user accounts to stay under the license limits if, for business reasons, we need to retain them. Disabled users shouldn't count either as they are not able to receive email.
Am I asking too much?
Although I don't want to speak for Bill, I do agree with his observation that the wording of the licensing screen is confusing. The phrase "Y Users are currently available" has the connotation that there are Y licenses still free/vacant/available for use. Better wording would be something like "Y Users found/detected/used".
Thanks,
Joel
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RE: Yet another feature request - 23.Feb.2007 12:03:24 PM
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Nicks
Posts: 2741
Joined: 17.Mar.2003
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Hi jcharters,
I do understand your concern, however, currently this is not possible when MailEssentials is installed in AD mode. Note that in AD mode, disabled users are not counted for licensing purposes.
In SMTP mode, you will be able to manually remove any extra email addresses that have been added to the user list incorrectly. However, in this mode, MailEssentials will be counting all the email addresses used by your users to send outbound emails.
Point taken for the users detected wording in the licensing window.
_____________________________
Nicholas Sciberras
GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software
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RE: Yet another feature request - 23.Feb.2007 2:08:49 PM
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turingtest2
Posts: 159
Joined: 16.Jan.2007
Status: offline
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I just changed the default user@mydomain SMTP address on a test account to user@notmydomain (Exchange insists on at least one SMTP address) and my GFI user count seems to have gone down...
Perhaps this would do the trick for you - assuming no SMTP traffic is required for you to use these "resource" accounts the way you need to.
Just a shot in the dark,
TT2
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RE: Yet another feature request - 23.Feb.2007 3:28:18 PM
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AbqBill
Posts: 180
Joined: 13.Apr.2005
Status: offline
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quote:
Nicks wrote:
The licensing screen says "Product is licensed for X users. Y users are currently available on your system". Can you elaborate further your comment related on this phrase?
Hi Nicks,
jcharters explained it eloquently. "n user(s) currently available" sounds like "I still have n free licenses remaining." It should say something like "n licenses are currently being used."
HTH,
Bill
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RE: Yet another feature request - 23.Feb.2007 4:18:33 PM
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jcharters
Posts: 27
Joined: 16.Jul.2003
From: Toronto, Canada
Status: offline
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Thanks for the response TT2. I think that method only applies when ME is running in SMTP mode. I like the fact that I don't have to configure rules wizards or anything when ME is installed on the Exchange box. I've had very good results with this, and not so much when installed on a gateway machine. I realize that the current license counting scheme does not work as I have described, but what I am trying to convey is that you should be able to limit users based on group or OU membership. Nothing is "broken", but the license count system design is flawed. Call it a feature request if you want. Apparently it was added to the request list in Feb. 2005, but no action on it yet. I was the one that proposed the idea of the GFI public folders for ME and was excited to see them actually incorperated into the product. Perhaps I've assumed incorrectly that the company is more responsive that it really is in dealing with requests. In FaxMaker you can select the users that you want to be able to use the server. I'm just asking for the same thing for ME.. you even have most of the code already. I like running in AD mode on the Exchange server, but I shouldn't have to purchase 125+ licenses to support 85 users. I don't have to purchase 85 licenses of FaxMaker if only 10 people require fax capabilities.
Joel
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RE: Yet another feature request - 23.Feb.2007 7:16:26 PM
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turingtest2
Posts: 159
Joined: 16.Jan.2007
Status: offline
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As far as I'm aware I've installed mine in Active Directory mode, however I'd disabled and renabled an account while testing and it looks like GFI just took ages to spot the account had been reactivated - sorry.
TT2
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RE: Yet another feature request - 5.Mar.2007 1:50:13 AM
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iburrowes
Posts: 33
Joined: 15.May2005
From: Melbourne, Australia
Status: offline
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Yes I don't like this license counting behaviour either.
I also have many resources which can't get external email - portable projector 1 & 2, front meeting room, back meeting room, boardroom, aircard 1 & 2, car. Yet they are wasting licenses.
This wasn't communicated too well at the time of purchase. I thought 100 users meant 100 user's email accounts.
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