Word document non-english names

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Word document non-english names - 21.Feb.2005 5:52:00 AM

AndreiS

Posts: 4
Joined: 20.Feb.2005
From: Russia Moscow
Status: offline

Is it possible to send as attachements Word documents with non-english file names?

I am getting:

1705 : Document Conversion Error. The extension specified is not listed in the allowed extensions list in the document conversion section in the fax server configuration.

Or even:

Description: There is nothing that can be sent in this fax message.

Post #: 1

RE: Word document non-english names - 21.Feb.2005 9:20:00 AM

Patrizia

Posts: 8474
Joined: 18.Aug.2003
From: Malta
Status: offline

Hi AndreiS,

Can you confirm that this issue does not occur if the document attached has an English name?

(in reply to AndreiS)

Post #: 2

RE: Word document non-english names - 21.Feb.2005 9:38:00 AM

AndreiS

Posts: 4
Joined: 20.Feb.2005
From: Russia Moscow
Status: offline

>>Can you confirm that this issue does not occur if the document attached has an English name?

Yes!

For example I have sent 2 similar word files:

- one has name -123-Sharma.doc (english)
- another has - 123-Шарма.doc ("sharma" in Russian)

For 123-Sharma.doc - I had Success
For 123-Шарма.doc - I had -
**************************************************
ERROR FAX REPORT
**************************************************
Status: Failed
Date/Time: 21.02.2005 17:27:56
Description: Attachment conversion failed : 1705
**************************************************
1705 : Document Conversion Error. The extension specified is not listed in the allowed extensions list in the document conversion section in the fax server configuration.
***

This is error for 123-Шарма.doc file.

I have also tried to send file with only text characters "Шарма.doc" (without numerals "123")
And I received another one error :

ERROR FAX REPORT
**************************************************Status: failed
Date/Time: 21.02.2005 14:08:53
Description: There is nothing that can be sent in this fax message.
**************************************************

So it's very strange!

And another one question - Can I write in e-mail body text in Russian? There is also some problems with encoding - I am getting Fax coverpage with nonreadable characters which should be russian words.

Thank you and looking for your help.

(in reply to AndreiS)

Post #: 3

RE: Word document non-english names - 25.Feb.2005 4:23:00 AM

Nicks

Posts: 2741
Joined: 17.Mar.2003
Status: offline

Hi,

As a general rule, FAXmaker does not support unicode or double-byte characters. However there are some exceptions to this, as explained in http://kbase.gfi.com/showarticle.asp?id=KBID001513

(in reply to AndreiS)

Post #: 4