Why is Restore grayed out
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Why is Restore grayed out - 12.Aug.2009 6:11:53 PM
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whitetr6
Posts: 2
Joined: 12.Aug.2009
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Finished a backup, rebuilt a machine, and now want to restore email settings and other settings that were backed up. However when I right-click on the item I want to restore, Restore and Restore To are grayed out. Any idea why?
Thanks
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RE: Why is Restore grayed out - 13.Aug.2009 1:40:54 AM
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cbodogai
Posts: 54
Joined: 23.Jul.2009
Status: offline
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Hi whitetr6
I assume that after you rebuilt the machine, you didn't import any previous backup in GFI Home Backup 2009. In this case, press the button "Restore" in the main window of GFI Home Backup 2009, select your restore type (Restore an entire BAckup or Restore individual files or folders) and then select your previous backup file from its destination. After that press Restore button if you want a direct restore task or restore to if you want to copy the backup files elsewhere.
< Message edited by cbodogai -- 13.Aug.2009 1:52:27 AM >
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RE: Why is Restore grayed out - 13.Aug.2009 10:06:59 AM
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whitetr6
Posts: 2
Joined: 12.Aug.2009
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I follow what you're telling me, but I did import the backup. I can see the backup job in the upper pane of the window. I can choose the various components of that backup job - files, Windows settings, Outlook, etc. I just can't choose restore because it's grayed out.
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RE: Why is Restore grayed out - 14.Aug.2009 2:02:49 AM
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cbodogai
Posts: 54
Joined: 23.Jul.2009
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Hi whiter6,
I tried to reproduce your issue but I can't. Please send me a screenshot with the GFI Home backup window.
Thank you
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RE: Why is Restore grayed out - 4.Nov.2009 7:34:00 AM
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ppezalla
Posts: 1
Joined: 4.Nov.2009
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I am having a similar problem. I did 2 backups to a local folder, no problems with that. I click on RESTORE on the main screen, select ADVANCE VIEW to see the files and every RESTORE and RESTORE TO button is grayed out.
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RE: Why is Restore grayed out - 4.Nov.2009 9:03:59 AM
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Dumitru
Posts: 116
Joined: 24.Aug.2009
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Restore and Restore to buttons are active only when you select items that are valid for the restore operation. Try to select some files from your backup and see if those buttons activate.
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RE: Why is Restore grayed out - 14.Nov.2009 10:09:08 PM
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roger8000
Posts: 2
Joined: 14.Nov.2009
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Dumitru,
I'm having the same problem even after selecting files from the backup set.
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RE: Why is Restore grayed out - 15.Nov.2009 6:26:58 PM
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dctrbnsttr
Posts: 5
Joined: 1.Nov.2009
Status: offline
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i have had the same problem.....i have backed up to a zip file. if i try to restore a file, the restore buttons are greyed out. i can, however, restore a folder. i have posted about this on this forum.....never got a solution.............
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RE: Why is Restore grayed out - 15.Nov.2009 8:53:10 PM
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roger8000
Posts: 2
Joined: 14.Nov.2009
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For me the restore icons are grayed out regardless whether I select a file or a folder.
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RE: Why is Restore grayed out - 16.Nov.2009 6:41:35 AM
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Eugen
Posts: 355
Joined: 9.Apr.2009
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roger8000, do you have a task selected when you try to click on restore ? Did that task ran at least once ? A screenshot would help, and maybe the GBT and LOG file of that task, there;s a stick post on this forum where you can find how to send GBT. LOGs and screenshots.
< Message edited by Eugen -- 16.Nov.2009 6:42:52 AM >
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