Whitelist problem for cnn emails

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Whitelist problem for cnn emails

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Whitelist problem for cnn emails - 14.Jan.2004 8:05:00 AM

schulkey

Posts: 5
Joined: 13.Jan.2004
Status: offline

I've been using the whitelist for quite a while with no problems until now. Trying to get setup on cnn's email requires a confirmation the email keeps getting blocked. *@*.turner.com *@proc.turner.com were both tried in the add and add list screens. The header follows. Any help would be appreciated.

Received: from xxxxxx(xxxxxxx) by xxxxx with SMTP (Microsoft Exchange Internet Mail Service Version 5.5.2657.72)
id CWDYSH38; Wed, 14 Jan 2004 07:34:07 -0500
Received: from mail pickup service by xxxxx with Microsoft SMTPSVC;
Wed, 14 Jan 2004 07:34:07 -0500
Received: from cnnimail25.turner.com ([64.236.25.77]) by xxxxx with Microsoft SMTPSVC(5.0.2195.6713); Wed, 14 Jan 2004 07:34:05 -0500
Received: from proc.turner.com (10.165.130.26) by cnnimail25.turner.com with ESMTP; 14 Jan 2004 07:30:14 -0500
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Message-ID: <2k80c3$6t8sb@cnnimail25.turner.com>
To: xxxxxxxx
X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4927.1200
Bcc:
From: "CNN Email Services" <cnf+xxxxxxx.com+-+xxxxxxxx+-+textbreakingnews@proc.turner.com>
Subject: xxxxxxx- Found word(s) list email error in the Text body. - Confirmation needed (1321c7e820040114073002)
Importance: high
X-Priority: 1
MIME-Version: 1.0
Return-Path: <cnf+xxxxxxxxxx+-+xxxxxxxxxxxxxxxx+-+textbreakingnews@proc.turner.com>
X-OriginalArrivalTime: 14 Jan 2004 12:34:05.0682 (UTC) FILETIME=[B2D7ED20:01C3DA9A]
Date: 14 Jan 2004 07:34:05 -0500

Post #: 1

RE: Whitelist problem for cnn emails - 14.Jan.2004 11:38:00 AM

Martijn

Posts: 215
Joined: 4.Aug.2003
Status: offline

Hello gregs,

I am looking into this at the moment. If you could please send in the MailEssentials troubleshooter files to support@gfi.com. This would help us further.

Thanks,

Martijn Claassen
support@gfi.com

(in reply to schulkey)

Post #: 2

RE: Whitelist problem for cnn emails - 16.Jan.2004 9:39:00 AM

gmgm7

Posts: 31
Joined: 9.Dec.2003
From: US
Status: offline

I am having a similar problem with daily dilbert. but the odd thing is that our users could receive daily dilbert until i installed the latest build (ME 9 Build 20040102), Now they can't. I haven't heard of anything else being blocked that is on the whitelist. Is there any solution to this yet?

(in reply to schulkey)

Post #: 3

RE: Whitelist problem for cnn emails - 16.Jan.2004 1:12:00 PM

schulkey

Posts: 5
Joined: 13.Jan.2004
Status: offline

Added new patch for 1/4/04 release and it's working now.

(in reply to schulkey)

Post #: 4

RE: Whitelist problem for cnn emails - 16.Jan.2004 1:13:00 PM

schulkey

Posts: 5
Joined: 13.Jan.2004
Status: offline

Make that 20040102