Users are unable to navegate
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Users are unable to navegate - 31.Jul.2008 1:21:56 PM
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gcamacho_ec
Posts: 35
Joined: 24.Oct.2007
Status: offline
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I have a problem, I have defined some AD groups by users type navegation, for example, the name of my group is calles GF_ISA_Managers it contain all managers of the organization, and I have defined int he console Web Filtering Policies, this is the first in the list. Todat, when a user try to use the internet he receive the message that indicate that the default policy (last one) block the request. (this user is member of the manager group and the everyone group in GFI WebMonitor Policy, but this is the last policy in the list) I include the user in the correct policy together the AD group defined in GFI Webmonitor. My question Why the user are unable toi use internet if this is part of the group and policy?
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RE: Users are unable to navegate - 31.Jul.2008 1:29:41 PM
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DrewE
Posts: 476
Joined: 28.Apr.2008
From: Cary, NC
Status: offline
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Will you please verify you are running the latest build of GFI WebMonitor?
_____________________________
Drew Easley - Technical Support Representative GFI Software - www.gfi.com
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RE: Users are unable to navegate - 31.Jul.2008 1:31:42 PM
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gcamacho_ec
Posts: 35
Joined: 24.Oct.2007
Status: offline
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The version that we are ussing in the server is: Product Name: GFI WebMonitor Version Number: 4.0 Build Number: 20080609 This information appear in the http://monitor.isa Version Information
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RE: Users are unable to navegate - 31.Jul.2008 6:42:34 PM
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gcamacho_ec
Posts: 35
Joined: 24.Oct.2007
Status: offline
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I am checking in the server and see the following event: Event Type: Warning Event Source: ASP.NET 2.0.50727.0 Event Category: Web Event Event ID: 1309 Date: 31/07/2008 Time: 17:24:46 User: N/A Computer: MARESA-IS-01 Description: Event code: 3005 Event message: An unhandled exception has occurred. Event time: 31/07/2008 17:24:46 Event time (UTC): 31/07/2008 22:24:46 Event ID: 59a96d266d124d61a36a284d3f7e0f7d Event sequence: 4 Event occurrence: 1 Event detail code: 0 Application information: Application domain: 877b0161-1-128620166430994040 Trust level: Full Application Virtual Path: / Application Path: C:\Program Files\GFI\WebMonitor\Interface\ Machine name: MARESA-IS-01 Process information: Process ID: 4080 Process name: WMonWeb.exe Account name: MARESA\administrador Exception information: Exception type: HttpException Exception message: Session state has created a session id, but cannot save it because the response was already flushed by the application. Request information: Request URL: http://localhost:1007/UrlHistory.aspx?ID=1 Request path: /UrlHistory.aspx User host address: 127.0.0.1 User: Is authenticated: False Authentication Type: Thread account name: MARESA\administrador Thread information: Thread ID: 4 Thread account name: MARESA\administrador Is impersonating: False Stack trace: at System.Web.SessionState.SessionIDManager.SaveSessionID(HttpContext context, String id, Boolean& redirected, Boolean& cookieAdded) at System.Web.SessionState.SessionStateModule.CreateSessionId() at System.Web.SessionState.SessionStateModule.DelayedGetSessionId() at System.Web.SessionState.SessionStateModule.OnReleaseState(Object source, EventArgs eventArgs) at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) Custom event details: For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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RE: Users are unable to navegate - 1.Aug.2008 9:03:16 AM
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DrewE
Posts: 476
Joined: 28.Apr.2008
From: Cary, NC
Status: offline
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With the latest information you provided, I would recommend opening a support ticket with us at http://support.gfi.com We need to investigate if the event logs are generated because of something GFI WebMonitor is doing, or if the .NET Framework on your machine is corrupted in same way causing this trouble.
_____________________________
Drew Easley - Technical Support Representative GFI Software - www.gfi.com
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