Updated Events Manager

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Updated Events Manager - 3.Sep.2009 11:11:41 AM

Wintermute

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OK, I have updated events manager and now I am unable to collect W3C Events.

I get the following errors on all the IIS servers.

Error accessing file \\Server name\C$\Windows\System32\Logfiles\(W3SVC Folder)\(File name).log W3C File on Machine (IP ADDY): The System cannot open the file.

Before the update I had issues with EventsManager randomly not collecting the logs.

I have tried to delete the computer and re add it with no success!

I also have checked all usernames and passwords.

Any help would be great.

Post #: 1

RE: Updated Events Manager - 3.Sep.2009 11:44:21 AM

DrewE

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From the GFI EventsManager server can you click Start -> Run and type:
\\Server name\C$\Windows\System32\Logfiles\(W3SVC Folder)\(File name).log ?

Can you open this file in Notepad?

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GFI Software
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(in reply to Wintermute)

Post #: 2

RE: Updated Events Manager - 3.Sep.2009 12:32:42 PM

Wintermute

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Drew,

No I can not.

(in reply to DrewE)

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RE: Updated Events Manager - 3.Sep.2009 12:46:24 PM

DrewE

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This will likely be the same trouble we are seeing in our software.

Does \\Servername\C$ work?
What about \\ServerName\C$\Windows?
How far down the path can you go before you get the error?

_____________________________

Drew Easley
GFI Software
Talk Tech To Me (GFI Blog) � Follow Us (Twitter) - Watch Us (YouTube) - Join us (Facebook)

(in reply to Wintermute)

Post #: 4

RE: Updated Events Manager - 3.Sep.2009 12:59:24 PM

Wintermute

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Drew,

I can get all the way to the log file itself. Just wont open it. If I go to that server it opens just fine.

(in reply to DrewE)

Post #: 5

RE: Updated Events Manager - 3.Sep.2009 1:06:40 PM

DrewE

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Do you have the necessary NTFS and Share Permissions available? Is there any Anti-Virus or Real-time backup software scanning the logs?

_____________________________

Drew Easley
GFI Software
Talk Tech To Me (GFI Blog) � Follow Us (Twitter) - Watch Us (YouTube) - Join us (Facebook)

(in reply to Wintermute)

Post #: 6

RE: Updated Events Manager - 3.Sep.2009 1:23:02 PM

Wintermute

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Yes I have the permissions. I just don't understand how it works one minute then quits the next. It was running before the update. I even went as far as to try and set all the EventsMan back to default setting to start from scratch. No luck.

(in reply to DrewE)

Post #: 7

RE: Updated Events Manager - 3.Sep.2009 2:18:48 PM

DrewE

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Can you copy the file, then open it? Perhaps something has the file locked.

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Drew Easley
GFI Software
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(in reply to Wintermute)

Post #: 8

RE: Updated Events Manager - 3.Sep.2009 2:23:18 PM

Wintermute

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Well,

I just tried it and it said:

To many files are currently in use. Quit one or more programs, and then try again.

So I guess this is a server 2k3 error.

(in reply to DrewE)

Post #: 9