Unable to send test email
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Unable to send test email - 14.May2008 1:11:25 PM
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FresnoDoug
Posts: 34
Joined: 28.Nov.2007
Status: offline
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I have downloaded and installed the evaluation version. Archiving seems to work fine, but I can't get the SMTP Server configuration right. I have tried using localhost, the IP address, the host name, and the fully qualified name (mail.domain.com), all with Port 25, all both with and without authentication. I get the 6702 event only when I use the fully qualified name.
Archiver is installed on the same machine as Exchange 2003.
I verified that I can telnet into localhost:25 and send email.
Is there anything else I should check or try?
--Doug
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RE: Unable to send test email - 18.May2008 6:39:31 PM
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John Letourneau
Posts: 1089
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline
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FresnoDoug,
In the configuration of GFI MailArchiver 5 change your smtp server to reflect the IP of your SMTP server. After doing this restart your GFI MailArchiver 5 services and attempt to send the test message again.
_____________________________
Regards,
John Letourneau - Senior Technical Support Representative
GFI Software - www.gfi.com
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RE: Unable to send test email - 28.May2008 6:16:02 PM
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FresnoDoug
Posts: 34
Joined: 28.Nov.2007
Status: offline
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That didn't work.
It turns out the problem was with MailEssentials, sort of. I'm not sure how it got there, but I am in the custom blacklist. I think on the theory that I am very unlikely to send myself email, especially SMTP email that would pass through GFI.
The solution was to IP whitelist my mail server.
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