Ghurlag
Posts: 1
Joined: 26.Aug.2009
Status: offline
|
My company is currently using LANGuard NSS 8.0, and recently we noticed that a couple of our servers are no longer able to talk to the update server. I have verified that all network traffic is open through the firewalls. Below is a sample of the lanss_v8_configtools.csv files, that I believe is giving me the error I am researching. I have bolded the line I am most interested in:
2009-08-25,15:54:35,773,3,"#000003dc","#00000b0c","info ","Update.exe","Update module STARTED - First log"
2009-08-25,15:54:35,804,3,"#000003dc","#00000b0c","info ","Update.exe","Read parameters from command line"
2009-08-25,15:54:35,804,3,"#000003dc","#00000b0c","info ","Update.exe","Initializing module"
2009-08-25,15:54:35,882,3,"#000003dc","#00000b0c","info ","Update.exe","LoadOptions - Load all options"
2009-08-25,15:54:35,898,3,"#000003dc","#00000b0c","info ","Update.exe","FormCreate - Options loaded."
2009-08-25,15:54:35,945,3,"#000003dc","#00000b0c","info ","Update.exe","Form Shown. Doing Initial Checks"
2009-08-25,15:54:35,945,3,"#000003dc","#00000b0c","info ","Update.exe","InitialChecks - Begin"
2009-08-25,15:54:35,960,3,"#000003dc","#00000b0c","info ","Update.exe","InitialChecks - Form prepared."
2009-08-25,15:54:35,976,3,"#000003dc","#00000b0c","info ","Update.exe","DoProxyChecks - Begin"
2009-08-25,15:54:35,976,3,"#000003dc","#00000b0c","info ","Update.exe","DoProxyChecks - In general config proxy is enabled"
2009-08-25,15:54:35,991,3,"#000003dc","#00000b0c","info ","Update.exe","IsAutoProxyEnabled - >>"
2009-08-25,15:54:35,991,3,"#000003dc","#00000b0c","info ","Update.exe","IsAutoProxyEnabled - Result: False."
2009-08-25,15:54:35,991,3,"#000003dc","#00000b0c","info ","Update.exe","IsProxyWithAuthenticationEnabled - >>"
2009-08-25,15:54:35,991,3,"#000003dc","#00000b0c","info ","Update.exe","IsProxyWithAuthenticationEnabled - Result: False."
2009-08-25,15:54:36,007,3,"#000003dc","#00000b0c","info ","Update.exe","DoProxyChecks - There is no proxy set. Clearing all..."
2009-08-25,15:54:36,132,3,"#000003dc","#00000b0c","info ","Update.exe","DoProxyChecks - End"
2009-08-25,15:54:36,132,3,"#000003dc","#00000b0c","info ","Update.exe","CreateFormCL - Preparing for remote logging"
2009-08-25,15:54:37,351,1,"#000003dc","#00000dfc","error ","LNSSVersion","CallHome_CheckForUpdates - Autocheck returned error code: -401"
It seems this error is occurring when Checking License...
Any suggestions on how to resolve this?
_____________________________
Standing in the middle of the road is dangerous; you get knocked down by the traffic from both sides - Margaret Thatcher
|
Printable Version
Unable to contact the update server! - 
New Messages
No New Messages
Hot Topic w/ New Messages
Hot Topic w/o New Messages
Locked w/ New Messages
Locked w/o New Messages
Post New Thread