GFI
English Deutsch Français Italiano Nederlands Español
Forums  Register  Login  My Profile  Inbox  Address Book  My Subscription  My Forums 

Member List  Search  FAQ  Ticket List  Log Out

 

Unable to authenticate with admin users

  		Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [Messaging] >> GFI MailArchiver for Exchange >> Unable to authenticate with admin users Page: [1]
Login
Message << Older Topic   Newer Topic >>
Unable to authenticate with admin users - 2.Apr.2007 10:07:04 AM   
mero

 

Posts: 14
Joined: 13.Mar.2007
Status: offline 		Dear Sirs
i have installed GFI Mail Acrhiver 4 , when i tried to login using IE6 it gives me login prompt 3 times i tried with Administrator user and password but failed and the respond window give me this error (Failed to Authenticate Error code : 401 - Details - Authentication using provided credentials failed)

i was using version 3 with full success now i can't even login

Solution pls.

Thanks in advance

Amr A. Rahman
Post #: 1
RE: Unable to authenticate with admin users - 3.Apr.2007 3:18:49 AM   
Rodion

 

Posts: 834
Joined: 15.Nov.2004
Status: offline 		Hello

Make sure to specify login in the domain\user format if MAR is installed on a non-DC server

_____________________________

Best regards

Rodion Denisyuk
GFI Software Ltd

(in reply to mero)
Post #: 2
RE: Unable to authenticate with admin users - 16.Apr.2008 9:03:32 AM   
gurdeeps

 

Posts: 2
Joined: 16.Apr.2008
Status: offline 		Hi

I am facing the same problem. But I am using mailarchiver5. I tried to login by domainname/username and username@domainname. But problem is same. Kindly provide me hlp on this as soon as possible.

Thanks

(in reply to Rodion)
Post #: 3
RE: Unable to authenticate with admin users - 17.Apr.2008 4:39:02 AM   
JanZoet

 

Posts: 575
Joined: 20.Feb.2008
Status: offline 		Hello gurdeeps,

Did you also try the domainname\username format?
I would also advise you to make sure the MailArchiver URL is added to your Trusted Sites (or Local Intranet) in Internet Explorer.

If the issue persists, can you let me know the exact error message you are receiving?

Kind regards,

_____________________________

Jan Zoet
Technical Support - GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software

(in reply to gurdeeps)
Post #: 4
RE: Unable to authenticate with admin users - 17.Apr.2008 5:37:14 AM   
gurdeeps

 

Posts: 2
Joined: 16.Apr.2008
Status: offline 		Hi,

Now I am getting following error. I am already tried both domainame/username and username@domainname.

Failed to authenticate (Error code: 500).



Details

No authority could be contacted for authentication.

URL already in trusted sites


Thanks

_____________________________

Gurdeep Singh

(in reply to JanZoet)
Post #: 5
RE: Unable to authenticate with admin users - 18.Apr.2008 8:59:23 PM   
ufgeorge

 

Posts: 254
Joined: 11.Sep.2003
Status: offline 		Jan ask you use domain\username
not domain/username

(in reply to gurdeeps)
Post #: 6
Page:   [1]
All Forums >> [Messaging] >> GFI MailArchiver for Exchange >> Unable to authenticate with admin users Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


   © 2008. All rights reserved. GFI Software Home Products Download Trials Support Ordering Site Map About Us Contact us
GFI solutions: Exchange anti spam filter - exchange anti virus - isa server - network vulnerability scanner - event log management - USB security software - exchange archiving - fax server software