The number of users for which GFI MailSecurity is licensed has been exceeded.

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All Forums >> [Web & Mail Security] >> GFI MailSecurity >> The number of users for which GFI MailSecurity is licensed has been exceeded.

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The number of users for which GFI MailSecurity is licen... - 27.Jul.2009 7:46:30 AM

hncv6

Posts: 38
Joined: 1.Jul.2009
Status: offline

Hi all can I prevent the above subject not to happen again in our GFI MailSecurity and MailEssentials? Because everyday I am manually deleting bogus emails as is they are licensed users. Thank you very much, any help will be greatly appreciated. GB!

Post #: 1

RE: The number of users for which GFI MailSecurity is l... - 27.Jul.2009 8:22:31 AM

benvincenti

Posts: 139
Joined: 30.Apr.2008
Status: offline

hncv6,

Do you have GFI MailEssentials and GFI MailSecurity installed in SMTP mode?

Regards,
Ben Vincenti

GFI Software - www.gfi.com
Web & Mail Security, Archiving & Fax, Networking & Security
Tel: +44 (0) 1784 448 838

(in reply to hncv6)

Post #: 2

RE: The number of users for which GFI MailSecurity is l... - 28.Jul.2009 7:56:50 PM

hncv6

Posts: 38
Joined: 1.Jul.2009
Status: offline

benvincenti, thank you for the reply, what do you mean SMTP mode?Umm, I think it is smtp mode because we have a separate exchange mail server also. One thing is for sure, GFI Security and Essentials are in one machine. Thanks!

(in reply to benvincenti)

Post #: 3

RE: The number of users for which GFI MailSecurity is l... - 30.Aug.2009 3:23:33 AM

hncv6

Posts: 38
Joined: 1.Jul.2009
Status: offline

yes I do have both installed in SMTP mode, is there a permanent solution for this if it is installed in SMTP mode?

(in reply to hncv6)

Post #: 4

RE: The number of users for which GFI MailSecurity is l... - 1.Sep.2009 6:51:48 AM

dkrueger

Posts: 90
Joined: 8.Jul.2009
Status: offline

You can determine the mode by checking this registry key: HKEY_LOCAL_MACHINE\SOFTWARE\GFI\ME14\Config\usermode

_____________________________

Regards,

Dietmar Krueger
GFI Software - www.gfi.com
Web & Mail Security, Archiving & Fax, Networking & Security

(in reply to hncv6)

Post #: 5

RE: The number of users for which GFI MailSecurity is l... - 1.Sep.2009 6:55:27 AM

dkrueger

Posts: 90
Joined: 8.Jul.2009
Status: offline

In SMTP mode MailEssentials checks the "from address" from each outbound mail. If the address is not listed in its user database it is added. If there are "bogus" addresses in your database than somebody might be sending from emails from your system that are not supposed to do so.

_____________________________

Regards,

Dietmar Krueger
GFI Software - www.gfi.com
Web & Mail Security, Archiving & Fax, Networking & Security

(in reply to dkrueger)

Post #: 6

RE: The number of users for which GFI MailSecurity is l... - 3.Sep.2009 3:30:53 AM

imagine

Posts: 23
Joined: 21.Nov.2004
Status: offline

Many of the members in our database have quit our company but are still counted as a user. By time this will mean that we must have licenses for many more users than we actually have.

This is in my opinion a bit unfair, is there a way too get around this problem?

(in reply to dkrueger)

Post #: 7

RE: The number of users for which GFI MailSecurity is l... - 3.Sep.2009 9:10:44 AM

MMihelic

Posts: 2
Joined: 3.Sep.2009
Status: offline

We have the same problem. There really should be an option available to "lock" the list of licensed SMTP addresses. The non-matching addresses should simply be rejected or not processed. They really should not be added to a list of valid/licensed users.

(in reply to imagine)

Post #: 8