Testing with hardware encrypted usb drives
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Testing with hardware encrypted usb drives - 16.May2008 5:50:45 PM
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Scot100
Posts: 3
Joined: 2.Nov.2007
Status: offline
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Hi
I've been testing EndPoint Security 4 for use with hardware encrypted usb drives. I have it setup to block storage devices but allow other USB devices like mice, keyboard, etc. I have whitelisted the encrypted usb drives and the client seems to allow them but the software that runs to prompt for a password will always time out so i am not able to access the drives. I have tested with 2 different brand name usb drives and they both act the same. Without the EPS client installed on the laptop the software and drive work just fine.
Have you done any testing with encrypted drives?
thanks,
Scot100
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RE: Testing with hardware encrypted usb drives - 21.May2008 11:04:54 AM
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LeoSanchez
Posts: 38
Joined: 28.Apr.2008
Status: offline
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Hello Scot100,
When you add the USB device (without the agent installed) please open 'My computer'. Does your device add a CD device (or other device type) to load your encryption software from? If so, you might need to whitelist this device as well.
_____________________________
Regards,
Leo - Technical Support Team Lead
GFI Software - www.gfi.com
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RE: Testing with hardware encrypted usb drives - 21.May2008 11:31:04 AM
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Scot100
Posts: 3
Joined: 2.Nov.2007
Status: offline
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Hello Leo,
It does load a CD drive to run the software from but I've tried 2 things,
1. Whitelisting the cd drive, no luck
2. Turning off control of CD\DVD devices to allow all, still no luck
The current config is controlling/blocking storage devices only and whitelisting the Kingston Datatraveler.
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