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Stupid Outlook Junk Email Filter

 
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Stupid Outlook Junk Email Filter - 9.May2008 1:42:04 PM   
pv2k

 

Posts: 5
Joined: 9.May2008
Status: offline
I am hoping someone has an answer to this..

We have been using GFI Mail Essentials for all our customers for a long time, and with the latest updates the filter is working better than ever...

Our problem is Outlook, and its own Safe Sender List, and its Junk Email options.
I know how to disable the Junk Email filter that is built-in to Outlook, but the Safe Senders list is still enabled..

My problem is that some of the customers we have are not the brightest, and even though we have told them NOT to use the SafeSenders list, or the "this is junk" button in outlook, they still do, and then on top of that they complain.

Is there any possible way to disable the safe sender list in outlook, because it moves messages back out from junk email to the inbox folder.... and it makes it seem that GFI is not working... but GFI is working.

I dont care if i have to hack dlls, edit registry entries, or whatever it takes...

thank you all for your time..
pv



Post #: 1
RE: Stupid Outlook Junk Email Filter - 12.May2008 8:27:16 PM   
John Letourneau

 

Posts: 907
Joined: 28.Apr.2008
From: Clayton, NC
Status: offline
pv2k,

I wanted to hop in here and let you know that I can not find a way to disable this in Outlook 2003/2007.  I'm not sure if anyone else may have further insight into this but from my searches and knowledge I'm coming up empty.

_____________________________

Regards,
John Letourneau - Technical Support Representative
GFI Software - www.gfi.com

(in reply to pv2k)
Post #: 2
RE: Stupid Outlook Junk Email Filter - 13.May2008 10:52:28 AM   
pv2k

 

Posts: 5
Joined: 9.May2008
Status: offline
Hey John,

thank you for your response... i figured so much, i thought maybe someone had a trick up their sleve :-)

pv

(in reply to John Letourneau)
Post #: 3
RE: Stupid Outlook Junk Email Filter - 13.May2008 12:10:51 PM   
lorennerol

 

Posts: 8
Joined: 9.May2008
Status: offline
One of the nice things about MS is that they are control freaks and there is almost always a way to disable things (though many techniques are undocumented). This one is, however:

http://technet.microsoft.com/en-us/library/cc179183.aspx

Loren

(in reply to pv2k)
Post #: 4
RE: Stupid Outlook Junk Email Filter - 13.May2008 12:20:01 PM   
pv2k

 

Posts: 5
Joined: 9.May2008
Status: offline
Loren,

this is exactly what i need (if it works!).  If the group policy will allow me to lock down the safe sender list (as it claims it does), this will solve my issues once and for all. 

now that i know what i am looking for, i will check to see if they have a ADM file (policy) for outlook 2003 as well...

again thank you very much!!
pv

(in reply to lorennerol)
Post #: 5
RE: Stupid Outlook Junk Email Filter - 13.May2008 12:23:47 PM   
lorennerol

 

Posts: 8
Joined: 9.May2008
Status: offline
Please post back and let us know if/how it works.

Loren

(in reply to pv2k)
Post #: 6
RE: Stupid Outlook Junk Email Filter - 13.May2008 12:31:45 PM   
pv2k

 

Posts: 5
Joined: 9.May2008
Status: offline
i have in my own network, outlook 2003 and 2007 installation... i just found the ADM for outlook 2003.

Office 2003 Service Pack 3 Administrative Template (ADM), OPAs, and Explain Text Update
http://www.microsoft.com/downloads/details.aspx?familyid=BA8BC720-EDC2-479B-B115-5ABB70B3F490&displaylang=en

i will definitely post my results here!

thanks!

(in reply to lorennerol)
Post #: 7
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