Strange Error in Exchange

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Strange Error in Exchange - 5.Dec.2008 5:11:16 PM

srenker

Posts: 2
Joined: 28.Jul.2008
Status: offline

I run MS 10 and ME 12 on Exchange 2007 and had a user get a strange error in a bounceback today. (The names have been changed to protect the innocent):

--

Delivery has failed to these recipients or distribution lists:

Person1
The e-mail system had a problem processing this message. Microsoft Exchange will not try to redeliver this message for you. Please provide the following diagnostic text to your system administrator.

Person2
The e-mail system had a problem processing this message. Microsoft Exchange will not try to redeliver this message for you. Please provide the following diagnostic text to your system administrator.

[etc.]
_____  Sent by Microsoft Exchange Server 2007

Diagnostic information for administrators:

Generating server: servername

user1@institution.edu
#554 5.6.0 STOREDRV.Deliver.Exception:ObjectValidationException; Failed to process message due to a permanent exception ##

user2@institution.edu
#554 5.6.0 STOREDRV.Deliver.Exception:ObjectValidationException; Failed to process message due to a permanent exception ##

[etc.]

--

At the same time, this error appeared in the Event Viewer on the server:

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Event Type: Warning
Event Source: MSExchangeIS
Event Category: Virus Scanning
Event ID: 9874
Date:  12/5/2008
Time:  11:39:17 AM
User:  N/A
Computer: servername
Description:
Unexpected error 0x80040109 occurred in "EcProcessVirusScanQueueItem" during virus scanning.
Mailbox Database: /o=institution/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=servername/cn=Microsoft Private MDB
Folder ID: 5-1181C2D
Message ID: 8-208FC0
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

--

A Google search revealed some postings about other anti-virus products, but nothing about GFI. Has anyone else seen this or know what to do?

Thanks,
Steve

Post #: 1

RE: Strange Error in Exchange - 8.Dec.2008 11:16:11 AM

John Letourneau

Posts: 1669
Joined: 28.Apr.2008
Status: offline

srenker,

This is not a typical error message that we would see through MS10 or ME12. In your event logs after this error do you see any processes that terminated unexpectedly? Also, take a look at http://social.technet.microsoft.com/Forums/en-US/exchangesvrgeneral/thread/e72e8858-dfb4-4dd5-8ea2-8fc5f3536d44/ as it seems to be related.

< Message edited by John Letourneau -- 8.Jan.2009 8:47:05 AM >

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(in reply to srenker)

Post #: 2