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SpamRazer updates Failing

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SpamRazer updates Failing - 19.Jun.2009 5:26:10 AM   
Charlie IT

 

Posts: 191
Joined: 1.Mar.2005
Status: offline 		any one else have problems with SpamRazer updates?
it has been failing all night

Updating failed due to a network error (err: 2)

< Message edited by Charlie IT -- 19.Jun.2009 7:49:44 AM >
Post #: 1
RE: SpamRazer updates Failing - 19.Jun.2009 4:48:53 PM   
benvincenti

 

Posts: 139
Joined: 30.Apr.2008
Status: offline 		CharlieIT,

Do you have a Fortigate Firewall in your organization?

Regards,

Ben Vincenti
Technical Support - GFI Software - www.gfi.com

(in reply to Charlie IT)
Post #: 2
RE: SpamRazer updates Failing - 20.Jun.2009 6:02:25 AM   
Charlie IT

 

Posts: 191
Joined: 1.Mar.2005
Status: offline 		no, just isa 2004, windows 2000 os w/ mailessentials and mailsecurity,all up to date
I restarted the server and it worked for about 10 hours then the spamrazer updates start failing about 8pm.
everything else is working.
I have checked the server for anything happening at 8pm and see nothing.

The only thing that has changed is I installed webmon sr2, no problems with sr1. 

new error in event log

Event Type: Warning
Event Source: ASP.NET 2.0.50727.0
Event Category: Web Event
Event ID: 1309
Date:  6/21/2009
Time:  6:46:24 AM
User:  N/A
Computer: FW
Description:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 6/21/2009 6:46:21 AM
Event time (UTC): 6/21/2009 10:46:21 AM
Event ID: 82707b2b43e747efbd93177bdfc5c54f
Event sequence: 4
Event occurrence: 1
Event detail code: 0

Application information:
  Application domain: 6d3f7d60-1-128900547061543731
  Trust level: Full
  Application Virtual Path: /
  Application Path: D:\Program Files\GFI\WebMonitor\Interface\
  Machine name fw

Process information:
  Process ID: 1680
  Process name: WMonWeb.exe
  Account name: MYDOMAIN\adminaccount 

Exception information:
  Exception type: HttpException
  Exception message: Session state has created a session id, but cannot save it because the response was already flushed by the application.

Request information:
  Request URL: http://localhost:1007/UrlHistory.aspx?ID=1
  Request path: /UrlHistory.aspx
  User host address: 127.0.0.1
  User: 
  Is authenticated: False
  Authentication Type: 
  Thread account name: MYDOMAIN\adminaccount

Thread information:
  Thread ID: 4
  Thread account name: MYDOMAIN\adminaccount 
  Is impersonating: False
  Stack trace:    at System.Web.SessionState.SessionIDManager.SaveSessionID(HttpContext context, String id, Boolean& redirected, Boolean& cookieAdded)
at System.Web.SessionState.SessionStateModule.CreateSessionId()
at System.Web.SessionState.SessionStateModule.DelayedGetSessionId()
at System.Web.SessionState.SessionStateModule.OnReleaseState(Object source, EventArgs eventArgs)
at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)


Custom event details:



Event Type: Error
Event Source: WinMgmt
Event Category: None
Event ID: 20
Date:  6/20/2009
Time:  7:32:38 AM
User:  N/A
Computer: FW
Description:
Failed to CoGetClassObject for provider "Ncs2". Error code 0x8000401A was returned.

< Message edited by Charlie IT -- 21.Jun.2009 6:38:17 AM >

(in reply to benvincenti)
Post #: 3
RE: SpamRazer updates Failing - 25.Jun.2009 1:49:11 PM   
benvincenti

 

Posts: 139
Joined: 30.Apr.2008
Status: offline 		Charlie IT,

Kindly whitelist these MailShell IPs on your Firewall. This should resolve your issue:

212.227.165.174 p15195001.mailshell.net
87.106.28.54 s15225120.mailshell.net
87.106.28.46 s15225112.mailshell.net
87.106.28.197 s15225261.mailshell.net
87.106.29.21 s15228439.mailshell.net
87.106.30.226 s15228044.mailshell.net
87.106.61.213 s15231562.mailshell.net
87.106.61.90 s15231697.mailshell.net
87.106.61.114 s15231703.mailshell.net
87.106.61.201 s15233996.mailshell.net
87.106.65.21 s15238918.mailshell.net
87.106.130.8 s15278657.mailshell.net
87.106.189.232 s15278638.mailshell.net
87.106.189.176 s15277851.mailshell.net
87.106.141.175 s15278381.mailshell.net
87.106.130.105 s15279164.mailshell.net
87.106.183.205 s15277508.mailshell.net
87.106.134.149 s15279138.mailshell.net
87.106.183.224 s15277527.mailshell.net
87.106.128.170 s15278735.mailshell.net
87.106.138.197 s15277222.mailshell.net
87.106.66.233 s15283377.mailshell.net
87.106.210.57 s15285165.mailshell.net
87.106.209.135 s15285012.mailshell.net
87.106.210.71 s15285179.mailshell.net
87.106.67.87 s15282716.mailshell.net
87.106.208.80 s15283202.mailshell.net
87.106.209.106 s15284985.mailshell.net
87.106.210.48 s15285156.mailshell.net
87.106.191.175 s15284845.mailshell.net
87.106.209.149 s15285026.mailshell.net
87.106.214.177 s15291720.mailshell.net
87.106.240.117 s15314153.mailshell.net
87.108.240.160 s15314195.mailshell.net
74.208.45.33 u15278354.mailshell.net
74.208.79.169 u15278320.mailshell.net
74.208.78.224 u15278360.mailshell.net
74.208.79.167 u15278317.mailshell.net
74.208.97.110 u15278530.mailshell.net
74.208.79.224 u15278399.mailshell.net
74.208.97.115 u15278535.mailshell.net
74.208.97.58 u15278478.mailshell.net
74.208.79.223 u15278398.mailshell.net
74.208.97.20 u15278476.mailshell.net
74.208.97.56 u15278476.mailshell.net
74.208.97.61 u15278481.mailshell.net
74.208.97.63 u15278483.mailshell.net
74.208.97.46 u15278466.mailshell.net
74.208.97.62 u15278482.mailshell.net
74.208.97.105 u15278525.mailshell.net
74.208.79.222 u15278397.mailshell.net
74.208.97.139 u15278557.mailshell.net
74.208.77.2 u15271155.mailshell.net
74.208.77.62 u15271215.mailshell.net
74.208.99.89 u15291784.mailshell.net
74.208.77.64 u15292683.mailshell.net
74.208.97.47 u15287922.mailshell.net
74.208.46.48 u15289943.mailshell.net
74.208.99.25 u15295706.mailshell.net
74.208.12.12 u15294785.mailshell.net
74.208.97.231 u15287610.mailshell.net
74.208.79.221 u15286398.mailshell.net
74.208.15.76 u15287949.mailshell.net
74.208.106.28 u15287201.mailshell.net
209.157.64.162 host20915764162.mailshell.com
209.157.64.163 host20915764163.mailshell.com
209.157.64.164 host20915764164.mailshell.com
209.157.64.165 host20915764165.mailshell.com
209.157.64.166 host20915764166.mailshell.com
209.157.64.167 host20915764167.mailshell.com
209.157.64.168 host20915764168.mailshell.com
209.157.64.169 host20915764169.mailshell.com
209.157.64.170 host20915764170.mailshell.com
209.157.64.171 host20915764171.mailshell.com
209.157.64.172 host20915764172.mailshell.com
209.157.64.173 host20915764173.mailshell.com
209.157.64.174 host20915764174.mailshell.com
209.157.64.175 host20915764175.mailshell.com
209.157.64.176 host20915764176.mailshell.com
209.157.64.177 host20915764177.mailshell.com
209.157.64.178 host20915764178.mailshell.com
209.157.64.179 host20915764179.mailshell.com
209.157.64.180 host20915764180.mailshell.com

Regards,

Ben Vincenti - bvincenti@gfi.com
Technical Support Team Lead - GFI Software - www.gfi.com

(in reply to Charlie IT)
Post #: 4
RE: SpamRazer updates Failing - 26.Jun.2009 2:13:17 PM   
mike04210

 

Posts: 1
Joined: 26.Jun.2009
Status: offline 		I am having a problem with the spamrazer updates and have a fortigate firewall. What is the trick?

(in reply to benvincenti)
Post #: 5
RE: SpamRazer updates Failing - 27.Jun.2009 10:16:25 AM   
Charlie IT

 

Posts: 191
Joined: 1.Mar.2005
Status: offline 		I replaced webmon Sr2 with SR1 and the problem stopped

(in reply to benvincenti)
Post #: 6
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