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Processing Mail More Than Once

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Processing Mail More Than Once - 19.Feb.2004 2:59:00 PM   
HoosierBecky

 

Posts: 22
Joined: 18.Feb.2004
From: Southern IN Chamber of Commerce
Status: offline 		While viewing the GFI Security Monitor, I noticed that is processes the same item 4 or 5 times in a row. Is this normal.

At this moment, I have the Mail Security and Essentials services stopped because it uses 100% of our CPU. We have the most current build for both products.
Post #: 1
RE: Processing Mail More Than Once - 20.Feb.2004 9:40:00 AM   
Patrizia

 

Posts: 8474
Joined: 18.Aug.2003
From: Malta
Status: offline 		MailSecurity processes items rather the whole mails. Therefore if a single mail contains multiple parts (Example attachments, plain text, html text, etc) the different parts processed will all show in the monitor.

Which process is using 100% CPU usage?

Do you have any anti-virus or back-up software installed on the MailSecurity machine?

(in reply to HoosierBecky)
Post #: 2
RE: Processing Mail More Than Once - 23.Feb.2004 3:37:00 PM   
HoosierBecky

 

Posts: 22
Joined: 18.Feb.2004
From: Southern IN Chamber of Commerce
Status: offline
quote:
Originally posted by Patrizia:
MailSecurity processes items rather the whole mails. Therefore if a single mail contains multiple parts (Example attachments, plain text, html text, etc) the different parts processed will all show in the monitor.

Which process is using 100% CPU usage?

Do you have any anti-virus or back-up software installed on the MailSecurity machine?

(in reply to HoosierBecky)
Post #: 3
RE: Processing Mail More Than Once - 23.Feb.2004 3:40:00 PM   
HoosierBecky

 

Posts: 22
Joined: 18.Feb.2004
From: Southern IN Chamber of Commerce
Status: offline
quote:
Originally posted by Patrizia:
MailSecurity processes items rather the whole mails. Therefore if a single mail contains multiple parts (Example attachments, plain text, html text, etc) the different parts processed will all show in the monitor.

Which process is using 100% CPU usage?

Do you have any anti-virus or back-up software installed on the MailSecurity machine?
The 2 processes are inetinfo.exe and msecatt.exe. I've narrowed it down to the GFI Mail Essentials Attendant and the POP2 exchange. When the Mail Attendant is turned off in services, the CPU usage goes back to normal.

We have NAV corporate edition, but it is not scanning any GFI files/folders.

(in reply to HoosierBecky)
Post #: 4
RE: Processing Mail More Than Once - 24.Feb.2004 11:15:00 AM   
Patrizia

 

Posts: 8474
Joined: 18.Aug.2003
From: Malta
Status: offline 		What are the versions and builds of MailEssentials and MailSecurity you are running?

(in reply to HoosierBecky)
Post #: 5
RE: Processing Mail More Than Once - 25.Feb.2004 12:00:00 PM   
HoosierBecky

 

Posts: 22
Joined: 18.Feb.2004
From: Southern IN Chamber of Commerce
Status: offline 		They are both the latest builds.

(in reply to HoosierBecky)
Post #: 6
RE: Processing Mail More Than Once - 27.Feb.2004 3:51:00 AM   
Patrizia

 

Posts: 8474
Joined: 18.Aug.2003
From: Malta
Status: offline 		Does the CPU usage go up suddenly while MailEssentials is enabled, or does CPU usage increase slowly until it gets to 100%?

Does processing of mails still take place while CPU usage is high?

Can you please specify the exact builds you are using?

(in reply to HoosierBecky)
Post #: 7
RE: Processing Mail More Than Once - 1.Mar.2004 4:46:00 AM   
Patrizia

 

Posts: 8474
Joined: 18.Aug.2003
From: Malta
Status: offline 		Further to my last post, is 'Automatically learn from Outbound e-mails' enabled in the MailEssentials configuratin -> Anti-SPAM -> Bayesian Analysis -> General tab?

How large is the Bayesian databse (weights.bsp file) in the MailEssentials\Data directory?

(in reply to HoosierBecky)
Post #: 8
RE: Processing Mail More Than Once - 2.Mar.2004 9:58:00 AM   
HoosierBecky

 

Posts: 22
Joined: 18.Feb.2004
From: Southern IN Chamber of Commerce
Status: offline 		Mail Essentials Version 9.0 Build 20040102
Mail Security Version 8.0 Build 20031205

Automatically learn from outbound emails is checked yes.

weight.bsp file is 31,832,860 bytes in size

When I turn on Mail Essentials initially it will run fine, then jump up to 100% very quickly and stay there for maybe a minute or two, then drop. It might be fine for 30 minutes or so, then jump to 100% and stay long enough that I have to stop the services to get back to normal.

(in reply to HoosierBecky)
Post #: 9
RE: Processing Mail More Than Once - 2.Mar.2004 11:24:00 AM   
Patrizia

 

Posts: 8474
Joined: 18.Aug.2003
From: Malta
Status: offline 		Hi,

Does disabling the option to 'Automatically learn from outbound emails' help?

(in reply to HoosierBecky)
Post #: 10
RE: Processing Mail More Than Once - 2.Mar.2004 12:55:00 PM   
HoosierBecky

 

Posts: 22
Joined: 18.Feb.2004
From: Southern IN Chamber of Commerce
Status: offline 		I will try that and monitor it to see if it helps.

Thanks!

(in reply to HoosierBecky)
Post #: 11
RE: Processing Mail More Than Once - 3.Mar.2004 3:28:00 AM   
Patrizia

 

Posts: 8474
Joined: 18.Aug.2003
From: Malta
Status: offline 		Let us know how it goes!

(in reply to HoosierBecky)
Post #: 12
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