Problems with FaxMaker Client / FaxForm does not open

	Forums Register Login My Profile Inbox Address Book My Subscription My Forums Member List Search FAQ Ticket List Log Out

Problems with FaxMaker Client / FaxForm does not open

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [Archiving & Fax] >> GFI FAXmaker >> Problems with FaxMaker Client / FaxForm does not open

Page: [1]

Message

<< Older Topic Newer Topic >>

Problems with FaxMaker Client / FaxForm does not open - 25.Sep.2003 11:07:00 AM

azimek

Posts: 2
Joined: 24.Sep.2003
From: Germany
Status: offline

I have installed the faxmaker client 11 on a Windows2000 client (as administrator).
If I try to send a fax as admin there is no problem.
When I logon as another user (no matter what privileges he has) the fax form dows NOT open. There is no error message at all. All i can see is that the faxprinter driver recieves the document directly without opening the fax form.
I already checked that the fmstart service is running. Everithing looks ok, but the fax form does not open ! Are there any registry stetting I have to adjust? Do I have to install the client for every single user on a machine? Please help! Thanx in advance AndrT

Post #: 1

RE: Problems with FaxMaker Client / FaxForm does not open - 26.Sep.2003 6:50:00 AM

neilc

Posts: 149
Joined: 29.Jul.2003
From: Malta
Status: offline

This problem has been addressed in the latest build of FAXmaker for Networks/SMTP 11 client. Please download it from our website.

(in reply to azimek)

Post #: 2

RE: Problems with FaxMaker Client / FaxForm does not open - 26.Sep.2003 10:58:00 AM

azimek

Posts: 2
Joined: 24.Sep.2003
From: Germany
Status: offline

Thanx for the quick answer.
I found the problem on my own yesterday evening.
It was a missing entry in the Registry (HKEY_LocaL_MACHINE...) user:username value=1

But i will download the new version of the client !

Thanx !

(in reply to azimek)

Post #: 3

RE: Problems with FaxMaker Client / FaxForm does not open - 6.Jan.2004 2:28:00 PM

aixinstall

Posts: 3
Joined: 5.Jan.2004
Status: offline

Hello azimek,

Can you tell me the registry entry to change to overcome this problem.

Thanks.

(in reply to azimek)

Post #: 4

RE: Problems with FaxMaker Client / FaxForm does not open - 7.Jan.2004 10:34:00 PM

DanielSchell

Posts: 180
Joined: 16.Oct.2003
From: Adelaide, Australia
Status: offline

Check out the following KBArticle:

http://kbase.gfi.com/showarticle.asp?id=KBID001293

If the problem is happening on multiple clients on the domain change user your domain security policy to set this registry permission for the entire domain.

[ January 08, 2004, 04:34 AM: Message edited by: DanielSchell ]

(in reply to azimek)

Post #: 5