Problem with files, wrong or expired request.

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Problem with files, wrong or expired request. - 25.Nov.2007 11:05:30 PM

flysurfing

Posts: 43
Joined: 6.Mar.2007
Status: offline

Dear all,

each time we try to download some files such as pdf, zip... we have this message:

Wrong or expired request.

Thanks for helping me to correct this !

Fly

< Message edited by flysurfing -- 25.Nov.2007 11:14:34 PM >

Post #: 1

RE: Problem with files, wrong or expired request. - 26.Nov.2007 11:20:08 AM

Mark Busuttil

Posts: 4833
Joined: 16.Oct.2005
Status: offline

Hi,

What version of GFI WebMonitor are you running?

Are you encountering this issue for every download via WebMonitor?

Thanks!

_____________________________

Regards,
Mark Busuttil

GFI Software Ltd - www.gfi.com
Messaging, Content Security & Network Security Software
GFI: MailEssentials - MailSecurity - MailArchiver - FAXmaker - LANguard � WebMonitor

(in reply to flysurfing)

Post #: 2

RE: Problem with files, wrong or expired request. - 26.Nov.2007 8:04:02 PM

flysurfing

Posts: 43
Joined: 6.Mar.2007
Status: offline

Dear Mark Busuttil,

i am running the 4 version of GFI.

Thanks for your help !

Fly

(in reply to Mark Busuttil)

Post #: 3

RE: Problem with files, wrong or expired request. - 27.Nov.2007 8:26:32 AM

sandro

Posts: 1345
Joined: 26.Jul.2007
Status: offline

Hello flysurfing!

Are you encountering this issue with every download that you try to perform?

Is it with large downloads or are you also experiencing this with very small files?

Regards

_____________________________

Sandro Pace
GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software

(in reply to flysurfing)

Post #: 4

RE: Problem with files, wrong or expired request. - 27.Nov.2007 8:59:02 PM

flysurfing

Posts: 43
Joined: 6.Mar.2007
Status: offline

Yes with small file and big one, same problem Sandro !

Thanks for ur help !

(in reply to sandro)

Post #: 5

RE: Problem with files, wrong or expired request. - 29.Nov.2007 5:55:46 AM

sandro

Posts: 1345
Joined: 26.Jul.2007
Status: offline

Hello flysurfing

This issue is currently being handled by e-mail support. The reference number(s) used are:

CAS-42156 - flysurfing

NOTE: We have sent you an email on the address that you have registered over the forums with.
Should you require any updates or further information, kindly contact us using the support form at the following link:
http://support.gfi.com/supportrequestform.asp

Regards

_____________________________

Sandro Pace
GFI Software - www.gfi.com
Messaging, Content Security & Network Security Software

(in reply to flysurfing)

Post #: 6