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POLICIES APPLIED TO GROUP FAIL, APPLIED TO USERs WORKS OK

 
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All Forums >> [Content Security] >> GFI WebMonitor for ISA Server >> POLICIES APPLIED TO GROUP FAIL, APPLIED TO USERs WORKS OK Page: [1]
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POLICIES APPLIED TO GROUP FAIL, APPLIED TO USERs WORKS OK - 12.Jun.2008 12:47:08 PM   
Javier Lopez

 

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Joined: 12.Jun.2008
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If we apply a policy to an unique user all works OK.

But if we apply to a group (that contains this same user) it doesn´t work

Thx.
Post #: 1
RE: POLICIES APPLIED TO GROUP FAIL, APPLIED TO USERs WO... - 13.Jun.2008 7:31:01 AM   
nilupa

 

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Joined: 5.Jun.2008
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what kind of a groups that u  created. if u dont have active directory grouping will not work, i think.

(in reply to Javier Lopez)
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RE: POLICIES APPLIED TO GROUP FAIL, APPLIED TO USERs WO... - 13.Jun.2008 8:11:26 AM   
Javier Lopez

 

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Joined: 12.Jun.2008
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Yes, i have active directory, the groups and users appear automatically on the webmonitor, but then this problem occurs.

Thx

(in reply to nilupa)
Post #: 3
RE: POLICIES APPLIED TO GROUP FAIL, APPLIED TO USERs WO... - 17.Jun.2008 4:59:27 AM   
KOCTA

 

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Joined: 25.Apr.2008
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It seems to be well-known bug with ActiveDirectory access in WebMonitor4, search the forum. It was reported that the bug was resolved but actually it exists.

_____________________________

Regards, KOCTA

(in reply to Javier Lopez)
Post #: 4
RE: POLICIES APPLIED TO GROUP FAIL, APPLIED TO USERs WO... - 18.Jun.2008 1:30:07 AM   
KOCTA

 

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Joined: 25.Apr.2008
Status: offline
New build of GFI WebMonitor 4 - Service Release 3 (build 20080609) is out!

http://kbase.gfi.com/showarticle.asp?id=KBID003348

It's promised that AD issue has been resolved. I'll check it today.

_____________________________

Regards, KOCTA

(in reply to KOCTA)
Post #: 5
RE: POLICIES APPLIED TO GROUP FAIL, APPLIED TO USERs WO... - 18.Jun.2008 6:41:03 AM   
ian_fermo

 

Posts: 14
Joined: 19.May2008
Status: offline
Hi,

How about the GFI WebMonitor ReportPack. Is there any dates for the new release as the existing one is not enough.

Cheers...

(in reply to Javier Lopez)
Post #: 6
RE: POLICIES APPLIED TO GROUP FAIL, APPLIED TO USERs WO... - 18.Jun.2008 8:30:28 AM   
KOCTA

 

Posts: 25
Joined: 25.Apr.2008
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Yes, GFI WebMonitor 4 ReportPack (build 20080610) has been released also

http://kbase.gfi.com/showarticle.asp?id=KBID003349


_____________________________

Regards, KOCTA

(in reply to ian_fermo)
Post #: 7
RE: POLICIES APPLIED TO GROUP FAIL, APPLIED TO USERs WO... - 18.Jun.2008 8:59:23 AM   
ian_fermo

 

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Hi,

Thanks man, actually after posting earlier I have read Patrizia's post. Appreciate it.

Cheers....

(in reply to KOCTA)
Post #: 8
RE: POLICIES APPLIED TO GROUP FAIL, APPLIED TO USERs WO... - 18.Jun.2008 9:08:42 AM   
benjsmyth

 

Posts: 8
Joined: 18.Apr.2008
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Has anyone installed this build who can confirm that the AD issues have been fixed?

Cheers

(in reply to ian_fermo)
Post #: 9
RE: POLICIES APPLIED TO GROUP FAIL, APPLIED TO USERs WO... - 30.Jun.2008 4:18:48 PM   
motand

 

Posts: 2
Joined: 30.Jun.2008
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AD group issues have NOT been fixed. We're in day 5 of the trial, were looking to buy for 1000+ users. This is a BIG issue that will block the purchase.

(in reply to benjsmyth)
Post #: 10
RE: POLICIES APPLIED TO GROUP FAIL, APPLIED TO USERs WO... - 1.Jul.2008 3:23:47 AM   
benjsmyth

 

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Joined: 18.Apr.2008
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Are you running build 20080609 as a trial? The support team claim this issue has been fixed in this build. Double check this is the one you have, if it is I would advise you to look elsewhere as this has been an ongoing problem now since October last year!

(in reply to motand)
Post #: 11
RE: POLICIES APPLIED TO GROUP FAIL, APPLIED TO USERs WO... - 1.Jul.2008 10:49:18 AM   
motand

 

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Joined: 30.Jun.2008
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Yes running 20080609 for the trial. I can't see how difficult this would be to fix (or how it could EVER have passed through internal testing). If the group membership can't be obtained via ISA, then a simple ldap lookup would be all it would take I would have thought.

(in reply to benjsmyth)
Post #: 12
RE: POLICIES APPLIED TO GROUP FAIL, APPLIED TO USERs WO... - 17.Jul.2008 5:54:00 PM   
callworth

 

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Joined: 15.Mar.2007
Status: offline
I'm also using 20080609 having the same problem. I have to manually add users or it won't work correctly. This is such a frustration in my situation where I have a rather large number of users and a complicated set of policies.

(in reply to motand)
Post #: 13
RE: POLICIES APPLIED TO GROUP FAIL, APPLIED TO USERs WO... - 29.Jul.2008 10:08:31 AM   
DrewE

 

Posts: 436
Joined: 28.Apr.2008
From: Cary, NC
Status: offline
This issue has been investigated a few times with GFI support.  In order to best assist you, we would like to gather your log files so we can better understand the trouble.  Please open a support ticket at http://support.gfi.com

_____________________________

Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

(in reply to callworth)
Post #: 14
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