Outlook Connector does not connect

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Outlook Connector does not connect - 28.Sep.2009 1:40:28 AM

Jelle

Posts: 40
Joined: 9.Jun.2008
Status: offline

On all machines Outlook connector does not connect, except mine, as I am logged on as administrator. What could be the problem?

Server 2003 SMB SP2 with Exchange 2003, latest Mail Archiver with Outlook Conector.

Thanks for help.

Post #: 1

RE: Outlook Connector does not connect - 29.Sep.2009 5:07:44 AM

gio.baron

Posts: 6
Joined: 24.Sep.2008
Status: offline

Jelle,
you have to set the full access permission for the user on the folder gfi under the application data folder on the user's profile.

(in reply to Jelle)

Post #: 2

RE: Outlook Connector does not connect - 29.Sep.2009 10:18:44 AM

Jelle

Posts: 40
Joined: 9.Jun.2008
Status: offline

That should be a standard permission, isn't it? Every user has full access to the folder application data an all sub folders in his profile...

(in reply to gio.baron)

Post #: 3

RE: Outlook Connector does not connect - 29.Sep.2009 10:20:54 AM

gio.baron

Posts: 6
Joined: 24.Sep.2008
Status: offline

sorry I made a mistake. The folder is the c:\program files\gfi

(in reply to Jelle)

Post #: 4

RE: Outlook Connector does not connect - 2.Oct.2009 6:25:30 AM

Jelle

Posts: 40
Joined: 9.Jun.2008
Status: offline

That one didn't work...

Error message in debug file from connector:
2009-09-29,17:20:34,750,1,"#00000e64","#000001f0","info   ","marconnector","Transport::VerifyConnection << Result = 0x80004005"
2009-09-29,17:20:34,750,1,"#00000e64","#000001f0","info   ","marconnector","Transport::FormatTransportStatus Error message id: IDS_TransportConnectError"
2009-09-29,17:20:34,750,1,"#00000e64","#000001f0","info   ","marconnector","TransportManager::VerifyConnection Verify connection failed. Reseting the task statuses"

(in reply to gio.baron)

Post #: 5

RE: Outlook Connector does not connect - 6.Oct.2009 9:02:19 AM

Jelle

Posts: 40
Joined: 9.Jun.2008
Status: offline

I found the reason - on all machines the address of the MailArchiver is not set.

Opening the properties of the GFI MailArchiver mailbox an then clicking on the advanced button reveals an input field "URL GFI MailArchiver server".On all machines except mine there is only "http://" put into the field.
Is there a possibility to change this without visiting every pc?

(in reply to Jelle)

Post #: 6

RE: Outlook Connector does not connect - 6.Oct.2009 9:27:19 AM

Jelle

Posts: 40
Joined: 9.Jun.2008
Status: offline

Found that one too... The path to the MailArchiver is set in the GPO (I forgot that), but it seems not to work. As the installation of the Outlook Connector is managed by the same GPO and worked out, I am wondering why the path has not been set...?

Any hints?

(in reply to Jelle)

Post #: 7