Obvious spam slipping through occasionally
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Obvious spam slipping through occasionally - 30.Sep.2009 9:03:17 AM
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suarmitage
Posts: 15
Joined: 27.May2009
Status: offline
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Occasional emails are slipping through the net here and obvious spam items such as the one below are going straight to the MD?
Can I stop this? Is it maybe during updates as services are restarted ?
From: © VIAGRA ® Official Site [mailto:j???@????.co.uk]
Sent: 30 September 2009 14:43
To: John ????
Subject: Dear ????@????.co.uk 79% 0FF on Pfizer !
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RE: Obvious spam slipping through occasionally - 30.Sep.2009 9:32:29 AM
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benvincenti
Posts: 139
Joined: 30.Apr.2008
Status: offline
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suarmitage,
Which version and build of GFI MailEssentials are you running?
What do you see in the GFI Dashboard/Monitor. Are the emails processing ok?
Have you configured these keywords in the Keyword Checking module?
Please take a look at this KB article: http://kbase.gfi.com/showarticle.asp?id=KBID003256
Regards,
Ben Vincenti
GFI Software - www.gfi.com
Web & Mail Security, Archiving & Fax, Networking & Security
Tel: +44 (0) 1784 448 838
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RE: Obvious spam slipping through occasionally - 30.Sep.2009 10:36:47 AM
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suarmitage
Posts: 15
Joined: 27.May2009
Status: offline
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Hi,
Mail Essentials 14.1
Mail Essentials is stopping over 3000 emails a day but every so often one slips through and as I said it's one that is quite obviously spam.
Viagra is in the keyword checking list, I've added pfizer and vlagra now. It's just that others just like this are already stopped.
I'll see how it goes
thanks
Su
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RE: Obvious spam slipping through occasionally - 30.Sep.2009 5:48:17 PM
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RSP
Posts: 1270
Joined: 31.Oct.2006
From: The East Riding of Yorkshire, UK
Status: offline
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From the info you've provided, it looks more like one of three things:
1. Your SPF record is incorrectly specified for stopping this type of spam.
2. Your SPF module is not configured or set to Never.
3. The sender/recipient is on the whitelist.
As to which one, the dashboard will tell you if it's a whitelist problem (action performed was whitelist) or one of the other two (Processed OK).
Your SPF should end with -all, not ~all, and your SPF module set to Low or higher. Note that if SPF is set above Low, you will reject all emails where the sender's SPF record ends in ~all. A large proportion of the world have their SPF records set to ~all, which is pretty much useless.
Make sure that your SPF record lists all servers that might send on your behalf, including Blackberry servers, web servers etc. if appropriate.
_____________________________
Disclaimer: I don't work for GFI, I just use their products.
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RE: Obvious spam slipping through occasionally - 1.Oct.2009 5:05:21 AM
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suarmitage
Posts: 15
Joined: 27.May2009
Status: offline
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I'd just come back to say they were in the whitelist and saw your reply so thanks you'd got there too. I'll check the SPF too
regards
Su
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